Hello, I would like to ask, my computer has been popping up an error in the system log since last year
Driver \Driver\WUDFRd failed to load.
Device： PCI\VEN_8086&DEV_A71D&SUBSYS_380717AA&REV_01\3&11583659&0&20
Status： 0xC0000365
Then I found the device according to Device is
Intel(R) Innovation Platform Framework Processor Participant
I upgraded the chipset driver provided by Lenovo but it didn't work.
When this error occurs, my computer will suddenly freeze, that is, the screen freezes, and then automatically restart.The system's BugCheck shows that it is caused by the 0x00000116 error code. I also checked the dmp file generated by the system.
The computer has restarted from a bugcheck:0x00000116 (0xffffba0a5c7dc460, 0xfffff8032ada8a70, 0xffffffffc000009a, 0x0000000000000004)。The dumped data has been saved in: C:\WINDOWS\Minidump\110724-11500-01.dmp。Report ID: 45491d2f-bcc2-42ac-9071-ad808f9a17e1。
SYMBOL_NAME: nvlddmkm+1498a70
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .process /r /p 0xffffba0a3a6c2040; .thread 0xffffba0a607e3080 ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
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0: kd> lmvm nvlddmkmBrowse full module liststart end module name
fffff803`29910000 fffff803`2d380000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: nvlddmkm.sys
Image name: nvlddmkm.sys
Browse all global symbols functions data Symbol Reload Timestamp: Fri Apr 12 04:44:07 2024 (66184B97)
CheckSum: 03958DF1
ImageSize: 03A70000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Information from resource tables:I will put all the problem screenshots and dmp files in the attachment.
I will put all the problem screenshots and dmp files in the attachment.
The dmp file url is
https://1drv.ms/u/c/a39a49f2cf648b69/ESkkr1sLImFBqo6DKRwozuYBt5SjbVs613s1aXGb2sZ-xg?e=xWFqQR
During this period, I also went to the repair shop for my laptop to replace the motherboard and reinstalled the system countless times. I also used DDU to reinstall many versions of the graphics card driver, but it didn't work.
My laptop is Lenovo Y9000P 4070
设备名称 DESKTOP-03QUNK0
处理器 13th Gen Intel(R) Core(TM) i9-13900HX 2.20 GHz
机带 RAM 32.0 GB (31.8 GB 可用)
设备 ID B49C4B0C-D7F2-41E6-8A3E-E8DEA70BF0AC
产品 ID 00326-10000-00000-AA630
系统类型 64 位操作系统, 基于 x64 的处理器
笔和触控 没有可用于此显示器的笔或触控输入
版本 Windows 11 Home Edition
版本号 24H2
安装日期 2024/11/1 Friday
操作系统版本 26100.1742
体验 Windows Feature Experience Pack 1000.26100.18.0
Hope to get help from the community.
tks!
