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Drivers in versions 5592 and later are prone to crashing

cccccc
Beginner
786 Views

Chinese League of Legends often crashes in aram mode。

Updating to 5972 still crashes, but returning to 5592 will be fine。

At first, I thought it was a memory issue, but even after replacing the latest memory module, it still crashes

cpu: 13490f
2k maximum picture quality
A750 graphics card

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4 Replies
cccccc
Beginner
776 Views

设备 PCI\VEN_8086&DEV_56A1&SUBSYS_15731EF7&REV_08\6&17c17d80&0&00080008 在启动时出现问题。

驱动程序名称: oem18.inf
类 GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
服务: igfxnd
低层筛选程序:
高层筛选程序:
问题: 0x0
问题状态: 0xC00000E5

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Earl_Intel
Moderator
637 Views

Hi cccccc,


Thank you for posting in the communities!


I'm sorry to learn that you are experiencing issues with your system. To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below.


  1. May I know what game digital distribution service you are playing the game on? League of Legends website, Garena, etc?
  2. Have you already tried reinstalling the game?
  3. What gaming settings do you have on your game?
  4. What is the make and model of your motherboard?
  5. What BIOS version do you have on your system?


You can also try out the troubleshooting on the link below:

League of Legends and Teamfight Tactics Crashing at Loading Screen on... (intel.com)


Best regards,

Earl E.

Intel Customer Support Technician.


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NormanS_Intel
Moderator
575 Views

Hello cccccc,


I hope you had the opportunity to review the information we posted. At your earliest convenience, please let us know so we can determine the best course of action to resolve this matter efficiently.


Best regards,

Norman S.

Intel Customer Support Engineer


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JeanetteC_Intel
Moderator
520 Views

Hello cccccc,


I am waiting for an update regarding the details I requested to further check this issue. However, I have not heard from you for the past few days, so I will proceed in closing this thread.

 

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.



Sincerely,

JeanetteC.

Intel Customer Support Technician


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