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I have an ARC A750 and as per the subject I have constant hangs. I just changed the i5 13600K CPU under warranty. I have updated BIOS and updated drivers. I changed the CPU precisely due to hangs problems and I'm doing tests with no overclocking level. I didn't have them before and I don't have them now. Checking the framerate just before a hang I have an increase in FPS and through HWMonitor I detected some strange data. GPU max power 328W and GPU max utilization 105.6% (isn't that strange?) Are there solutions?
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Hi bttcld,
It seems that you have dones some troubleshooting, I want to set your expectation that I will be asking you some question to narrow down the best possible solution to your issue.
- Can you share to me if what version of graphics driver you installed?
- Have you done clean installation? As well as using the Driver Display Uninstaller (DDU)?
- Besides on Far Cry 3, have you tested other games? If yes can you list them all down?
- What is your game setting?
- Do you remember when the issue started? Does it start after a windows update or driver update?
Also, to better understand your entire system information, please use the System Support Utility (SSU). This will generate a text file that compiles all your system information. You can follow this link for instructions and send the text file here. How to get the Intel® System Support Utility Logs on Windows. I am looking forward hearing from you.
Best regards,
Dhanniel M.
Intel Customer Support Technician
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Hi bttcld,
I hope you had the opportunity to review the question I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.
Best regards,
Dhanniel M.
Intel Customer Support Technician
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Hi bttcld,
Since I haven't heard back from you, I will be closing this thread. Though if you have other inquiries or further assistance, please submit a new post as this thread will no longer be monitored.
Best regards,
Dhanniel M.
Intel Customer Support Technician

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