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FAR CRY 3 hangs randomly

bttcld
Beginner
646 Views

I have an ARC A750 and as per the subject I have constant hangs. I just changed the i5 13600K CPU under warranty. I have updated BIOS and updated drivers. I changed the CPU precisely due to hangs problems and I'm doing tests with no overclocking level. I didn't have them before and I don't have them now. Checking the framerate just before a hang I have an increase in FPS and through HWMonitor I detected some strange data. GPU max power 328W and GPU max utilization 105.6% (isn't that strange?) Are there solutions?

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DhannielM_Intel
Moderator
565 Views

Hi bttcld,


It seems that you have dones some troubleshooting, I want to set your expectation that I will be asking you some question to narrow down the best possible solution to your issue.


  1. Can you share to me if what version of graphics driver you installed?
  2. Have you done clean installation? As well as using the Driver Display Uninstaller (DDU)?
  3. Besides on Far Cry 3, have you tested other games? If yes can you list them all down?
  4. What is your game setting?
  5. Do you remember when the issue started? Does it start after a windows update or driver update?


Also, to better understand your entire system information, please use the System Support Utility (SSU). This will generate a text file that compiles all your system information. You can follow this link for instructions and send the text file here. How to get the Intel® System Support Utility Logs on Windows. I am looking forward hearing from you.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
511 Views

Hi bttcld,


I hope you had the opportunity to review the question I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.


Best regards,

 

Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
484 Views

Hi bttcld,


Since I haven't heard back from you, I will be closing this thread. Though if you have other inquiries or further assistance, please submit a new post as this thread will no longer be monitored.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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