Final Fantasy X | X-2 crashing

[Warden002]

Crashing on cutscenes, showing only a black screen but playing sound. Crashes after the cutscene ends.

a770

[RandyT_Intel]

Hello Warden002,

To assist you effectively and resolve your issue, I need some additional information. Kindly provide answers to the following questions: 

• Have you updated to the latest GPU drivers from the Intel website?
• What are the specifications of your system (CPU, RAM, OS version)?
• Are you meeting the minimum system requirements for the game?
• Have you checked your system for overheating issues? What are the temperatures of your GPU and CPU during gameplay?
• What is the wattage of your power supply? Is it sufficient to handle your system’s power requirements, especially with an A770 GPU?

Thank you for your cooperation. 

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hello Warden002,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Randy T

Intel Customer Support Technician

[RandyT_Intel]

Hello Warden002,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.  

Randy T

Intel Customer Support Technician