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Fortnite Crashing with DirectX 12

Carlocci
Beginner
1,353 Views

Fornite crashing when running DirectX 12 (returns to desktop). If you use DirectX 11 it works fine. Other users reported on message board that previous intel arc driver works fine with Fornite DirectX12 driver. 

Currently running latest version of Fornite and intel Arc (up to date on windows update)

 

see attach file for details

 

 

 

 

 

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4 Replies
Andres_Intel
Moderator
1,326 Views

Hello Carlocci,



Thank you for posting on the Intel communities.  


I am sorry to hear that you are having gaming issues with your Intel® Arc™ A770 Graphics, please answer the following questions to have a better understanding of the situation:


  • Take a video of the issue.
  • I see that you mentioned that you have the latest Fortnite version installed, just to double check, can you provide the version number?
  • Is Resizable Bar enabled?
  • Download, run, save and attach the report for the following tool:

https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html


You can find the steps on the link:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html



Regards,  


Andres P. 

Intel Customer Support Technician 


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Andres_Intel
Moderator
1,290 Views

Hello Carlocci,



Were you able to check the previous post?  

Let us know if you still need assistance.   



Best regards,  


Andres P.  

Intel Customer Support Technician


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Carlocci
Beginner
1,286 Views

Hello

I am running the beta version as was suggested by Hugo which is working fine .

"Hello everyone,

 

Please make sure to try the latest Beta driver version 31.0.101.4034 since it includes some fixes for Fortnite. If you have further questions or if the issue persists, please open a new thread since this thread will no longer be monitored.

 

Best Regards,

 

Hugo O.

Intel Customer Support Technician."

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Andres_Intel
Moderator
1,280 Views

Hello Carlocci,


 

Happy to hear that the issue is solved, now we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  



Best regards, 


Andres P.  

Intel Customer Support Technician


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