Game Crashing Valorant UE5

[ricecookie]

I'm getting a lot of stutters and game crashes on the new valorant on ue5.

I have a ryzen 7 5800x3d and a a770. Prior to the valorant update everything was good.

I tried updating to the new Graphics drivers from 07/22. It didn't improve. Windows updates are also all uptodate.

[VonM_Intel]

Hi ricecookie,

Thank you for posting in our Community.

Since you’ve got a Ryzen 7 5800X3D and an Intel Arc A770, your system definitely meets performance expectations. Good to hear you've already updated the graphics driver (July 22 release) and Windows, great start. Just to narrow this down a bit more, here are a few things we can explore:

• Is the crash consistent in specific maps or scenarios (e.g., high combat, loading screens, or agent select)?
• What’s your current in-game graphics settings? UE5 may default to higher settings, knowing your resolution, V-Sync, and upscaling settings (DLSS/XeSS/FidelityFX) helps
• Have you checked for background apps (like MSI Afterburner, Rivatuner, overlays) that might be conflicting with the new engine?
• Can you provide any crash logs or error codes? Valorant sometimes generates a crash dump or a Riot Vanguard error, those details can point us to the root cause.
• Additionally, if you have done any other tests, please let me know the details so we don't cover the same ground twice.

I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue. I kindly ask you to provide CapFrameX data for this game. This will help us analyze performance metrics more thoroughly and identify any issues. However, please share a CapFrameX file that captures at least 2-5 minutes of gameplay.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[ricecookie]

Hi, there was a new micro update in valorant that fixed this issue for me.

Thank you for your quick reply

Have a nice weekend

[VonM_Intel]

Hello ricecookie,

Thank you for the update. I'm glad to hear that the recent Valorant micro-update resolved the issue on your end. I appreciate you taking the time to let us know, and it’s great to hear everything is running smoothly again. Hopefully, it may help other community members experiencing similar behavior. Since the thread is now solved, I will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel.

If you run into any other concerns or need assistance in the future, feel free to reach out anytime.

Best regards,

Von M.

Intel Customer Support Technician