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Games not starting with last drivers

Kevirome
Beginner
430 Views

i'm using latest drivers, some games aren't using the 100% of the graphics card, just less than 70% and low FPS, many games not working, i've tried installing SO, verifying the game files, reinstalling games and nothing work, the only way to make them work it's installing old drivers like 31.0.101.5522 version, the games that not work properly are next:

 

Hogwarts Legacy (Crash to desktop creating shaders)

Halo Infinite (not recognizing the graphics card, then not start)

Detroit Become Human (Crash when the game loads)

Spiderman Miles Morales (using less than 70%)

World Of Wacraft ver. 11.0.2.56421 (Using less than 70%)

Dota 2 DX11/Vulkan/OpenGl (Using less than 60%)

Monster Hunter Rise (Using less than 60%)

God Of War (Using less than 70%)

Age of Empires 2 Definitive Edition (Using less than 60%)

Fortnite (Getting Artifacts every match)

Resident Evil 7 (Getting red artiffacts)

Dead Space (Can't load texture properly, can't render faces correctly)

 

 

My Hardware:

Graphics Card: Intel Arc A750 LE

Motherboard: MSI MPG Z590 Gaming Edge Wifi

Processor: i5-11400F

Ram memory: 48GB DDR4 3200 MTS

Power Supply: Thermaltake Smart Pro 650W

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4 Replies
AlfredoS_Intel
Moderator
414 Views

Hi Kevirome,


Thank you for posting in Intel Communities.


I may need to check further on your concern. Kindly provide the following information:

1. It would really help us if we can get more information about your system. Please download and run our Intel® System Support Utility from this page. To run it, please press "Scan". After the scan is finished, click next and there will be a save button, giving you an option to save the logs to a text file, please do so and attach the file on your reply. You can refer to How to get the Intel® System Support Utility Logs on Windows* for instructions.

2. Is everything that you listed working fine on driver version 31.0.101.5522?

3. Power Supply Brand and Model

4. Is Rebar enabled?

5. For game crashes, it would aid us if you can follow the instructions listed on this page. Just scroll over to the “Crashing/freezing issues/BSOD” section.


Looking forward to your response.





Best Regards,

Alfred S

Intel Customer Support Technician


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AlfredoS_Intel
Moderator
348 Views

Hi Kevirome,


I wanted to check if you had the chance to read the questions that we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.



Best Regards,

Alfred S

Intel Customer Support Technician


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Kevirome
Beginner
340 Views

I've fixed the most of the issues, Detroit become human now works (using DXVK),  Hogwarts Legacy with a mod, the other games keep working under the 80% of the gpu with low frame rate.

The driver that works good was the ver. 31.0101.4676

 

Power Supply Thermaltake Smart Pro650W RGB

Rebar already enabled 

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AlfredoS_Intel
Moderator
255 Views

Hi Kevirome,


Thank you for your update.


It is brilliant of you to find fixes for the issues that you are experiencing with different games.


We are glad to know that your issue is already resolved.


If you would like to give us an update or if you have further questions, please submit a new question as this thread will no longer being monitored.


Thank you for contacting Intel® and have a great year.



Best Regards,

Alfred S

Intel Customer Support Technician


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