Gears of War Reloaded unplayable on Arc A770 16GB

[AI_Legion]

So the game launched with intel arc cards in the requirements, yet the game is completely unplayable on an A770 16GB card. Install and play it through either steam or the Microsoft Store.

Gears of War Reloaded is stuttering, freezing, and dropping from 100+fps to less than 5 fps.

I included the intel ssu output and uploaded it as well.

[AI_Legion]

Here is a video example of the issue as I experience it.

Note how CPU usage spikes to 90+% when it stutters and drops frames. 

I also believe that the video caught the audio skipping as well.

Gears of War Reloaded Poor Performance - YouTube

I do hope that we can have this issue fixed sometime soon.

[VonM_Intel]

Hi AI_Legion,

Thank you for posting in our Community and for sharing the detailed information, SSU report, and video recording. Could you please confirm the following details to help us reproduce the issue:

• Were there any recent hardware or software changes made before the issue occurred?

• Is the game working fine before without any stuttering issues?

• What in-game settings are being used (resolution, graphics quality, V-Sync, ray tracing, etc.) when the issue happens?

• Does the issue occur immediately at launch or only after extended gameplay?
• Have you tried a clean driver installation using DDU (Display Driver Uninstaller) before reinstalling the driver? If you have done any other tests, please let me know the details so we don't cover the same ground twice.

Additionally, I kindly ask you to provide CapFrameX data for this game. This will help us analyze performance metrics more thoroughly and identify any issues. However, please share a CapFrameX file that captures at least 2-5 minutes of gameplay.

Have a nice day!

Best regards,

Von M.
Intel Customer Support Technician

[AI_Legion]

Okay, so going through the list one at a time:

I haven't changed any hardware in the computer in a few months.

No, the game never worked without this issue.

I've tried all graphics settings, the hitching and frame dropping never stops, but the framerate in the minute seconds between gets better as the settings go down. towards low. I've tested this extensively with both the release build and the open beta they did like 3 weeks ago.
Screenshot of the settings as follows:

 This issue is only present while the game is rendering a 3d scene (so any time you can actually play the game). Menus work fine and the hitching doesn't seem to be present until you start playing. But yes, its starts immediately and doesn't ever go away.

I have DDU and reinstalled this driver, yes. First thing I tried.

This website will not allow me to upload a .json file by itself, so I'm zipping it into a .zip by itself so I can upload it

EDIT/8-29:

Added a longer CapFrameX recording of playing the Lethia mine level. 

It seems to even out some after a little while, but textures are very obviously not loading correctly, and any time you transition to a new map, or load any kind of asset the game starts stuttering again, as evident in the recording.

[VonM_Intel]

Hello AI_Legion,

Thank you for providing the detailed information along with the screenshots and logs. I will review the files you’ve shared and continue investigating to determine the root cause, and I’ll post an update in this thread once I have more information.

Best regards,

Von M.

Intel Customer Support Technician