Genshin Impact rendering glitch

[RigoLigo]

The Dragonspine area has rendering glitches that makes the ground appear transparent.

OS: Windows 11 24H2 26100.4351

Driver: 32.0.101.6881

GPU: ARC A770 16GB LE

Graphics Settings: Default (Mid)

Game: 5.7.0

[JeanetteC_Intel]

Hello RigoLigo,

Thank you for posting in Intel Communities.

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information below:

1) Did the problem arise the first time you played the game after installation, or has it started happening only recently?

2) Where did you obtain the game (Steam, Epic, etc.)?

3) Have you tried re-installing the latest driver (ver. 32.0.101.6881 (WHQL Certified)) using the DDU in safe mode? Follow this link for instructions.

• If the issue still persists, can you try lower versions of the drivers?
  • 32.0.101.6877
  • 32.0.101.6876
  • 32.0.101.6874 (WHQL Certified)

4) Please share a screenshot of your game settings.

5) Provide us with the Intel SSU report from your system.

• Scan: Check the box Everything.
• Click Scan.
• Review: When finished scanning, click Next.
• Click Save. *Attach the SSU log file as you reply.

6) Also provide your monitor make & model and include the specifications link, if possible, to ensure pulling up the correct information.

I look forward to your response.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello RigoLigo,

Were you able to check the previous post? 

Let us know if you have any questions. 

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello RigoLigo,

Since I haven't received any response from you recently, I will go ahead and close this thread. If you require help in the future, please submit a new inquiry, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician