Graphics card and game(Fortnite) are incompatible

[LanTi]

After the latest game update(6.8 2025), there has been a phenomenon of game crashes. It is currently unknown whether it is an incompatibility on our end or a problem with the game manufacturer. We hope that it can be fixed in the next graphics card driver version

I checked the crash report of the game and it didn't show what the crash was about, but the people around me rarely use Intel graphics cards, so I don't know what caused the game to crash

[LanTi]

这是最新的游戏启动报告，显卡驱动程序版本号为 32.0.101.6881

[RonaldM_Intel · Accepted solution]

Hello @LanTi 

As you pointed out this sudden crash started right after the game update 36.00.

Intel is currently investigating this issue.

In the meantime I suggest running the game in DirectX 12 which is currently more stable.

Below are the steps to force the game to launch in DX12:

1. Open the Epic Games Launcher.
2. In the top-right corner, click on the initial of your Display Name
3. Select Settings.
4. Scroll down and expand Fortnite.
5. Check the box for Additional Command Line Arguments.
6. Type: -d3d12
7. Relaunch Fortnite

Note: In order to switch back to DirectX 11 you need to delete the command/uncheck the box.

Best Regards,

Ronald M.

[LanTi]

首先，我很感激和高兴收到官方人员如此迅速的回应。但是，我已经尝试了您的建议，在 DX12 或 DX11 甚至性能模式下运行游戏。我还尝试退回旧版本的显卡驱动程序并重新安装计算机系统。我几乎尝试了所有可能的解决方案......但是游戏已经崩溃了，所以我只能归类为显卡和游戏引擎不兼容。

[RonaldM_Intel]

I do not have reports of the game crashing when running on DirectX 12 rendering mode. 

Actually I have been playing the game (version 36.00-CL-43339403) for 7 consecutive rounds and no crash yet.

Can you capture the crash log and if there is any error message?