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Install Fail - a750 Intel® Graphics Driver 31.0.101.5445

WCH1
Beginner
835 Views

1. Successful driver download.

2. Running the exe triggers extraction as expected. Driver flashes install screen briefly, then disappears.

3. Verified that driver did not install.

4. Verified that previous driver version still works fine, so in spite of 5445 install fail, it did not trash the existing driver.

 

Repeated in Safe Mode - same behavior (step 2).

Repeated install as administration - same behavior (step 2).

Repeated install using compatibility mode - same behavior (step 2).

Used DDU, confirmed no ARC drivers installed. Repeated install process - same behavior (step 2.

Downloaded fresh driver and ran the exe. Same behavior (step 1 and step 2). 

Had an older driver handy, so I ran the ran the exe - success. ARC a750  runs older driver just fine.

My plan is to wait for the next driver update (sometime in May, I think). If that doesn't work, then my trusty ARC card goes into the obsolete parts pile along with Apple's junk no longer takes updates.

 

 

 

 

 

 

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RyanFeeko
New Contributor II
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Hi @WCH1 , have you try below steps:

perform DDU first then install clean.

 

https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

 

hope this helps

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WCH1
Beginner
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Fresh install of windows 11 allowed 5445 to install successfully. 

Sometimes, a bigger hammer is needed to get the job done.

 

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