Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
3370 Discussions

Issue With Arc B580 updated drivers

nnayem016
Beginner
‎01-27-2025 04:28 AM
984 Views

I just bought This gpu yesterday. When i played minecraft yesterday with the gpu , it was 450+fps . i was happy with that . but Today i updated my driver. Now, its only 180-220 fps . sometime fps drops under 100 .its more worse when i play minecraft older versions . i am so dissappointed with that . Its the first ever gpu of my life . i dont want to be dissappointed with that . Please intel , fix the issues . Dont make me regret buying this gpu over Rtx 4060 .

0 Kudos

Link Copied

4 Replies
JedG_Intel
Moderator
‎01-27-2025 09:08 PM
942 Views

Hello nnayem016,

 

I'm sorry to hear that you encountered performance issue with your new Arc B580. For me to determine the best course of action, please share the information below.

 

1. What was the last known driver version?

2. Have you tried rolling back the driver to the working one?

3. Why did you update the driver, are there issues with the previous one?

4. Is the issue isolated to Minecraft?

5. Are you using any mods?

 

Additionally, to better understand your system's configuration, we kindly request that you download the Intel® System Support Utility for Windows* software. You can find the download link here: Intel® System Support Utility for Windows*

 

I look forward to your response.

 

Best regards,

Jed G.

Intel Customer Support Technician


0 Kudos
Copy link
JedG_Intel
Moderator
‎02-03-2025 04:44 PM
877 Views

Hello nnayem016,

 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician


0 Kudos
Copy link
nnayem016
Beginner
‎02-03-2025 04:55 PM
842 Views
In response to JedG_Intel
Oh, I Didn't see your question earlier . I am sorry for that. My gpu is now working fine. Its not dropping frames anymore. If i have any further issues, i will let you know that. Thanks for your time.
In response to JedG_Intel
0 Kudos
Copy link
JedG_Intel
Moderator
‎02-06-2025 04:14 PM
810 Views

Hi nnayem016,


Thank you for the update and I'm glad to hear that the GPU is working fine now. Since the issue is resolved, I'll proceed with closing the inquiry. Should you have questions or concerns in the future, please create a new thread as this thread will no longer be monitored.


Best regards,

Jed G.

Intel Customer Support Technician


0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.