LOW frames are unstable and fluctuate greatly when playing PUBG with a B580 graphics card.

[Miss]

Hello, I'm playing PUBG with my B580 graphics card and have noticed that the LOW frame rate fluctuates greatly, sometimes dropping down to 10-20 fps, which causes the game screen to stutter.
When the character is looking towards the city or a complex scene, the average frame rate of the game will drop drastically, from over 200 fps to about 100 fps, at the same time, the utilization rate and frequency of the graphics card will also drop drastically.
In the two months since I purchased it, I've tried different versions of graphics drivers, switching DX versions within the game, and dx11/dx11e/dx12, all of which have failed to resolve the issue.
The motherboard bios are all up to date and Resizable BAR is fully enabled.
I've never had this kind of problem with NVIDIA 4060, so I think it has nothing to do with other configurations of the computer, but your driver optimization is still a problem, and I hope to give feedback to the technical department to solve the problem as soon as possible.
Configuration:
CPU: 13600KF
Motherboard: GIGABYTE B760M AORUS ELITE AX-P
Memory: 32G 7200 Frequency
Graphics: B580
Driver Version: 32.0.101.6913
System Version: Windows 11 Professional 24H2 26100.4652

[DeancR_Intel]

Hi Miss, 

Thank you for posting in the Community and for providing detailed information about the performance issues you're experiencing with your B580 graphics card while playing PUBG.

To address this issue, I recommend trying a clean installation of the latest graphics driver. This can sometimes resolve performance problems by ensuring that no conflicting settings or files are affecting the driver. If you haven't already done so, you can download the latest driver here.

If the issue persists after a clean install, I suggest using Display Driver Uninstaller (DDU) to completely remove any remnants of previous drivers before reinstalling the latest version. You can find DDU here.

In the meantime, I will further investigate this issue internally and provide feedback to our technical department. I will get back to you with any updates or solutions as soon as they become available.

Thank you for your patience and cooperation. Please let me know if you have any other questions or need further assistance.

Best regards, 

Dean R. 

Intel Customer Support Technician 

[Miss]

Hi, I am very sorry, I have already raised this issue earlier and I don't know why I posted another copy, I don't know how to delete it, sorry for inconveniencing your work.

[DeancR_Intel]

Hi Miss, 

Thank you for reaching out to Intel Customer Support. After reviewing the situation, it appears that your inquiry is a duplicate of a previously identified thread related to the same issue.

To prevent any confusion and ensure efficient troubleshooting, we will concentrate on the existing thread: Intel Community Thread.

As a result, this inquiry will be closed. If you have any further questions or need additional assistance, please feel free to continue the discussion in the linked thread.

Thank you for your understanding and cooperation.

Best regards, 

Dean R. 

Intel Customer Support Technician