Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
2172 Discussions

Need for Speed 19 和 剑侠情缘网络版叁 帧数会出现不同程度的卡顿,卡屏,帧数骤降。

Shyu
Beginner
184 Views

Processor make and model. AMD 5950X
Motherboard make and model. ROG Strix X570-E Gaming 
Amount of memory (RAM). 32 GB
Operating System version/build number.
Windows 11 Pro Workstations (64-bit)
Version (Build)
23H2 (22631.4317)

 

Need for Speed 19 和 剑侠情缘网络版叁 帧数会出现不同程度的卡顿,卡屏,帧数骤降。

极品飞车19和剑侠情缘网络版第三帧数会出现不同程度的卡顿,卡屏,帧数急剧下降。

32.0.101.6297 和.0.101.6130/32.0.101.6048 都会出现此问题。

回滚到32.0.101.6078 WHQL认证问题得到解决。

希望在后续版本中这个BUG能够得到解决。因为这可能不止这两款游戏,目前我玩到的两款老游戏都会出现不同程度的卡顿,卡屏,帧数骤降。

 

Translate:

There are varying degrees of stuttering, screen freezing, and frame rate drops in Need for Speed 19 and Jian Xia Qing Yuan Online 3.

This issue occurs with versions 32.0.101.6297 and 32.0.101.6130/32.0.101.6048.

Rolling back to version 32.0.101.6078 WHQL Certified resolves the problem.

I hope this bug can be fixed in future versions, as it may affect more than just these two games. The two older games I have played so far both experience varying degrees of stuttering, screen freezing, and frame rate drops.

0 Kudos
3 Replies
RobbieR_Intel
Moderator
118 Views

Hello Shyu,

 

Thank you for sharing the details of your setup and specific games affected by this issue.

 

To help us understand better and address the issue, please answer the following questions:


  • Have you performed a Clean Installation of Intel® Graphics Drivers in Windows* of the new drivers?
  • Is Resizable Bar (ReBAR) enabled on your system's BIOS?
  • What is your game settings? Kindly share a screenshot of it
  • Have you experienced similar stuttering, fps drops on other games or application?
  • What are the GPU and CPU temperatures during gaming?

 

We look forward to your response!

 

Best Regards,

 

Robbie R.

Intel Customer Support Technician


0 Kudos
RobbieR_Intel
Moderator
88 Views

Hello Shyu,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 


Best regards,


Robbie R.

Intel Customer Support Technician


0 Kudos
RobbieR_Intel
Moderator
61 Views

Hello Shyu,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

 

Robbie R.

Intel Customer Support Technician


0 Kudos
Reply