Opening Arc Control through Windows Search opens the overlay, and not the standalone app

[TheWonderfulPie]

Let's say I open the Arc Control through Alt+I, then close it, then search "Arc Control" in Windows Search and open it, it will open the overlay (the same as Alt+I), when it should open the standalone app instead of the overlay. But when I open Arc Control by going in the Hidden Icons of the Taskbar, right clock on the Arc Control icon and opening it through this, it will open the standalone app, even when opening it through a Windows Search later. Opening the Arc Control app through serach (or the normal taskbar (not the Hidden Icons)) seems to open the Arc Control in its previous state : If it was last opened as an overlay, it will reopen as an overlay, and if it was last opened as the standalone app, it will reopen as the standalone app, when it should always open as the standalone app. In Arc Control, the "Windows Mode" is set to "Desktop and overlay"

I already did a DDU and reinstalling Arc Control, as well as a full OS reinstall

I have linked a SSU.

[TheWonderfulPie]

Dude the link in your reply links to <REMOVED>, how is that helping me

[AlHill]

@TheWonderfulPie   That link was posted by a spammer.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[TheWonderfulPie]

I see, there seems to be a ton of spammers since a few days on the Arc forums

[Hugo_Intel]

Hello TheWonderfulPie

Thank you for posting on the Intel® ARC™ Graphics Communites. We are sorry you are experiencing issues with the Intel® Arc™ Control Software.

Allow me to check if this behavior is expected, I will get back to you once I have more information.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello TheWonderfulPie

Thank you for your patience. We have been able to reproduce this issue in our lab, however, upon checking with our team we confirmed this is the expected behavior. Once the overlay mode is invoked using ALT+I the app will continue to open in this way the only exception is if you use the tray icons to open the software which will come up as desktop.

We really appreciate your feedback and have passed this information on to the corresponding team but please note the priority for this will be low since the impact on the app functionality would be minimal.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello TheWonderfulPie

I see there are no further questions related to this topic so we will proceed to close this thread. Feel free to open a new topic if you need further assistance. 

Best Regards,  

Hugo O. 

Intel Customer Support Technician.