PHANTASY STAR ONLINE 2 NEW GENESIS Performance

[HarunoYomogi]

First of all, I am Japanese and do not understand English.
Please forgive me for using translation software to convert Japanese into English.

I will tell you that the performance of PHANTASY STAR ONLINE 2 NEW GENESIS is not good!
When I start the game and I am the only one on the screen, the fps is relatively high.
However, when more than 10 other players are on the screen, the fps suddenly starts to drop.
The GPU utilization also drops to about 50-60%, and the GPU Clock also drops and rises repeatedly.

And Micro Stutter occurs.

The arc driver I am using is 31.0.101.5382.

[HarunoYomogi]

Nice to meet you Hello NormanS.
I am a Japanese user and do not understand English!
I am using machine translation to communicate with you, so I have to tell you that I think I am not communicating well with you.

I have a question about Resizable BAR, but it is Enabled.
I am attaching a screenshot of the GPU-Z

[NormanS_Intel]

Hello HarunoYomogi, 

Thank you for your response and the information you have provided. We will continue our investigation and will update this post as soon as more information becomes available.

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello HarunoYomogi, 

Thank you for bringing this issue to our attention. We have conducted a thorough investigation and have carefully reviewed all the information you provided. Our priority is to focus on the most popular games and apps to ensure a high-quality, stable experience for the widest range of users. We will continue to enhance our software performance and compatibility throughout 2024 and beyond. While we are unable to accommodate your request at this time, please keep an eye on this article [https://www.intel.com/content/www/us/en/support/articles/000098926.html ] on our website for any potential updates.

I will now close this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Norman S.

Intel Customer Support Engineer