Planned schedule for a definitive Starfield fix?

[AjrAlves]

DO NOT TREAT THIS AS AN ISOLATED CASE, ALL ARC USERS ARE HAVING THIS SAME ISSUES

So, it's well known that Starfield is currently unplayable on Arc GPUs.
Even after 4676 driver, the game still presents very low FPS with A750 and A770 GPUs at any open area and setting, not to mention the terrible texture rendering and the crashes.

Based on performance in other games, the A750/A770 should perform similar to a  RTX 3060 and/or RTX 2070, both of which are not perfect in this game, but can play it with around ~40-50 FPS at 1080p medium without upscaling, while in Arc GPUs it oscilates between 15 and 30FPS even with upscaling; rendering the game unplayable.

Based that the game requires a GTX 1070Ti to run, it should be playable with Arc A750/A770 GPUs, but currently it isn't, EVEN with the latest 4676 driver.

I'm (and most other people here honestly) planning on buying this game, but obviously I want it to be playable. Will that be even possible? If yes, what is the schedule for that?


The community is eager to know Intel's position on this.

[AjrAlves]

Up

[Reps]

As the Intel Graphics team stated on Twitter, they continue to improve the performance:

 Intel Graphics on X: "A new driver has been released with improvements for @StarfieldGame. We appreciate your patience as we continue to improve the experience! Download it here: https://t.co/pkRqAX0bk0" / X (twitter.com)

Which means more driver updates for Starfield are coming.

[AjrAlves]

This is vague and basically says nothing.
I don't think it's unreasonable for them to inform their clients on a predicted date on where they could publish a fixed driver.
After all, if they're working on it, it's a project, and every project needs a deadline.

Twitter post saying "we appreciate your patience as we continue to improve the experience" gives us nothing useful.

From where I see, in order to reach playable levels they would need a 70-100% performance uplift from what we have now on driver 4676. 70-100% just from drivers isn't impossible, but is probably not easy to achieve (yeah I know they managed it on the past with F1 and AC Unity, but 4676 is their second starfield focused driver and performance is still trash). Would be much better for us consumers if they were more transparent and gave us at least a approximate deadline for that, or at least say if that is or isn't achievable.

Seems like they're clueless (they probably aren't, but communication could be much better).

[AjrAlves]

up

[Jean_Intel · Accepted solution]

Hello AjrAlves,

Thank you for posting in the Intel Communities. We understand that you would prefer more communication from Intel about this, and we want to let you know that our efforts are in progress to further improve the overall gaming experience of Starfield* for Intel® Arc™ users in future driver updates. Unfortunately, we can't commit to any estimated time as you requested, but you should rest assured that we are working on this under the highest priority.

Best regards,

Jean O.

Intel Customer Support Technician

[AjrAlves]

Better than nothing, let's see how the next drivers will behave.

[Jean_Intel]

Hello AjrAlves,

We want to thank you for your understanding and patience. Since you have marked the thread as solved, we will now proceed to close it. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards,

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello AjrAlves,

We would like to let you know that we are working very hard to optimize the game on ArcIntel® Arc™ Graphics, and we believe it is possible. However, we cannot provide any ETA as development is complex. We appreciate your patience, and you should rest assured that more driver updates will come up. Based on this, we will not close the thread, and we will continue to investigate this matter internally. We will post back as soon as we have more details about this issue.

Best regards,

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello AjrAlves,

We would like to inform you that the new driver (31.101.5074) has resolved the issue, as certified by the graphics team. Please use this driver to test the game and report back to us if the problem is resolved. 

Best regards

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello AjrAlves,

We are checking on your thread to confirm if you have been able to test the game with the new driver versions. Let us know if you require further assistance. 

Best regards

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello AjrAlves,

We will go ahead and close this thread since we haven't heard from you. Note that your reported issue is now solved with the driver 31.101.5074, so we recommend you install this version or newer version. If you require further assistance, submit a new question, as this thread will no longer be monitored.

Best regards

Jean O.

Intel Customer Support Technician