Por qué mi intel Arc a750 no está rindiendo como debería?

[Kennedy343]

Hola, compré hace poco una intel Arc a750 (sparkle orc OC), antes de comprarla vi muchos vídeos y reseñas, con mis mismos componentes, pero al momento de tenerla y probarla resulta que no funciona como debería, los mismos juegos que veo en reviews con mis mismos componentes en mi pc no funcionan, tengo el rebar activado, y el perfil xmp
Mis componentes son:
Ryzen 5600GT
Arc a750 (sparkle orc oc)
16gb ram ddr4 3200mh
Fuente de 600w bronce+
Placa MSI Pro B550

[JohnM_Intel]

Hello Kennedy343,

Thank you for bringing this issue to the community's attention. I need some clarification on your statement that "it does not work as it should." Could you specify whether you are experiencing issues like crashing or low FPS with your GPU, or is it not functioning at all?

If you are encountering issues, please follow these steps:

1. Update your motherboard BIOS to the latest version.
2. Update your graphics drivers to the latest version.
3. Ensure that your Windows operating system is up to date.

Regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hello Kennedy343,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hello MrCell,

Thank you for the information. While we wait for the driver update, would you like me to close this thread? If you need further assistance, feel free to create a new thread.

Best regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hello MrCell,

Intel has released a new graphics update, and we have already fixed some issues. Please update your graphics driver to Intel® Graphics Driver 32.0.101.6651 and test it. If you encounter any issues, feel free to reach out.

Best regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hello MrCell,

Could you please confirm if you have reviewed the information I posted? Your feedback at your earliest convenience would be greatly appreciated so we can decide on the best way to proceed with resolving this matter.

Best regards,

John Sergio M.

Intel Customer Support Technician