Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
1724 Discussions

Some games crash with the last driver - Arc 770 LE

Mascready
Novice
771 Views

EDIT : DDU to the latest stable driver seemed to solve the problem - Beta driver made it worse

 

Hello.

 

I found issue with some games like many other users of the Arcs.

 

Here is a list :

 

Farming Simulator 22
Euro Truck Simulator 2

Cyberpunk 2077

Spyro Remastered

 

Every time the log mentions a disconnect of the DX peripheral. For exemple :

 

Warning: Device removed! DXGI_ERROR code: 0x887A0006

 

Platform :

AMD Ryzen 5800X on X570 mb
32 Gb of RAM at 3600 MHz

My card is overclocked with a 23 enhancement factor - + 85mV
228W power limit and 90°C Temp limit

 

Fan curve adjusted

Labels (2)
0 Kudos
3 Replies
Hugo_Intel
Employee
731 Views

Hello Mascready


Thank you for posting on the Intel® ARC™ Graphics communities. I am sorry you are experiencing random crashes on your system with Intel® Arc™ Graphics.


I see you edited the post and mentioned that issues seem resolved after a clean installation of the latest stable driver using DDU, so we would like to know if you still need further assistance.


In case the crashes still happen, monitor the system and right after a crash occurs, create a log file using the DxDiag tool and attach it to your response.


Best Regards,


Hugo O.

Intel Customer Support Technician.


0 Kudos
Hugo_Intel
Employee
699 Views

Hello Mascready

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best Regards,  


Hugo O.  

Intel Customer Support Technician. 


0 Kudos
Hugo_Intel
Employee
669 Views

Hello Mascready

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best Regards, 

 

Hugo O.  

Intel Customer Support Technician. 


0 Kudos
Reply