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Starfield unstable even after todays 31.0.101.4676 driver update

MagnificentSandwich
1,152 Views

Hi, Starfield loads and then runs between 1min to 30mins before crashing, crashes mainly between moving areas in the game that seem to require loading such as exiting ship onto a planet etc sometimes just random.

 

I am on latest Beta driver 31.0.101.4676 Non-WHQL.

Starfield Ultimate Edition on Steam.

 

System: 

13th Gen Intel(R) Core(TM) i5-13600KF 3.50 GHz

Intel Arc A770 16Gb

Corsair Vengeance LPX 6000 C36 2x16GB

Samsung 980 Pro NVMe PCIe M.2 2TB

Windows 11 Pro 22H2

MSI MPG Z790 CARBON WIFI (MS-7D89)

Resizable BAR enabled.

PS5 controller working on Bluetooth or plugged in by USB-C (works very nicely), If I play keyboard mouse it crashes almost instantly which is very weird!?

I have tried everything I can think of and have read from troubleshooting guides online. Running game and steam on admin, turning off overclocking, playing on low, med and ultra settings, verifying game files on steam, reinstalling game. re-installing GPU drivers clean install.

I get smooth gameplay and lovely sharp, good looking graphics when playing on ultra for a few minutes then crash.

Every other game I play on this setup I can max out settings with no crashes, smooth as butter gameplay and FPS.

 

Any ideas please for a fix? Anyone else having this issue? I dont want to get a refund on this just yet game as i am having fun but my patience is wearing thin

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5 Replies
Jean_Intel
Employee
892 Views

Hello MagnificentSandwich,

 

Thank you for your post on the Intel Communities. We understand that you are experiencing instability issues while playing Starfield, and we are currently working to enhance the gaming experience. Our driver development team is working to address some of the issues with the game, but we would like to further research your specific problem. We will provide an update as soon as possible.

 

Best regards,

Jean O.

Intel Customer Support Technician


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AjrAlves
New Contributor II
888 Views

@Jean_Intel , I opened question curious to know if there's a schedule to solve this same problem:
https://community.intel.com/t5/Intel-ARC-Graphics/Planned-schedule-for-a-definitive-Starfield-fix/m-p/1522640#M7689

 

I'm sure we shouldn't treat this as a isolated case, and check with the development team if they have a plan.
Users want more transparency.

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Jean_Intel
Employee
833 Views

Hello AjrAlves,

 

Thank you for joining the thread. We want to inform you that we are currently testing this issue. We will be happy to share more information as soon as we have it. We appreciate your feedback.


Since you have a personal thread, we will continue to help you using that channel.

 

Best regards,

Jean O.

Intel Customer Support Technician


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Unkrauotter
Beginner
822 Views

I facing the same issue. Bethesda told me that tha AC770 doesnt match the minimum standars of the game wich are the AMD rx5600

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Jean_Intel
Employee
708 Views

Hello MagnificentSandwich,

 

We would like to inform you that our efforts are in progress to further improve the overall gaming experience of Starfield* for Intel® Arc™ users in future driver updates. Unfortunately, we can't commit to any ETA, but rest assured that we are working on this under the highest priority. We would like to thank you for your time, and we appreciate your patience. We will now proceed to look forward to this matter internally, and we will post back as soon as we have more details.

 

In the meantime, we recommend you install the new driver, 31.0.101.4826, and keep an eye out for future driver releases.

 

Best regards,

Jean O.

Intel Customer Support Technician

 

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