Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
3327 Discussions

The B570 performs poorly in UE5.

12311z
Beginner
254 Views

I'm playing The First Descendant. Could your engine continue to optimize this game? Otherwise, I'll have no choice but to join AMD or NVIDIA.

0 Kudos
3 Replies
VonM_Intel
Moderator
196 Views

Hi 12311z,

Thank you for posting in our Community. We’re always working on driver and game optimizations, so your feedback is valuable. To better understand and help investigate this performance concern, could you please share the following details:

  • Have you noticed similar performance issues in other UE5-based games, or is it specific to The First Descendant? This will help us isolate whether the issue is game-specific or broader.
  • At what resolution and graphics settings are you running The First Descendant?
  • Have you tried adjusting in-game settings such as upscaling (XeSS/FSR), ray tracing, or V-Sync to see if performance improves? If you've performed any other tests, please provide the details so we can avoid going over the same steps again.
  • Does the issue occur consistently (e.g., in specific maps, scenes, or combat), or is it random throughout gameplay?
  • You mentioned that the Intel® Arc™ B570 is performing poorly in UE5. To better analyze the performance, could you please provide CapFrameX data for this game? A capture of at least 2–5 minutes of gameplay would be very helpful in identifying potential issues

Additionally, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue.

 

Have a nice day!

 

Best regards,

Von M.

Intel Customer Support Technician

 

0 Kudos
VonM_Intel
Moderator
159 Views

Hello 12311z,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

 

Best regards,

Von M.

Intel Customer Support Technician


0 Kudos
VonM_Intel
Moderator
100 Views

Hello 12311z,

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Von M.

Intel Customer Support Technician


0 Kudos
Reply