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The latest driver(31.0.101.4311) cannot be downloaded

chrysalis
Beginner
2,856 Views

The driver version displayed on the two pages is different, click on the download page, it is not 4311, but 4257屏幕截图 2023-04-14 173336.jpg屏幕截图 2023-04-14 173539.jpg

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Saabjock
Novice
2,832 Views

This is the second driver in recent months that has been posted like this....pointing to an inaccurate link.

Who is responsible for checking this stuff?

It does not instill confidence if a multi-billion dollar company like Intel cannot even put up an accurate link to a driver.

Failing at this once....though it may be seen as an embarrassing error.... can be forgiven.

When it is done two times in barely three months, it becomes a real issue bordering on carelessness.

People will view it as 'If you screw up something as simple as posting a driver, what else are you screwing up?'

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Hugo_Intel
Employee
2,624 Views

Hello chrysalis, Saabjock


Thank you for posting on the Intel® ARC™ Graphics Communities. We sincerely apologize for this issue as we understand it can be confusing and frustrating. This issue has now been resolved and you can go to the download page and download version 31.0.101.4311.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
2,545 Views

Hello chrysalis


Since there are no further questions, we will close this thread. If you need further assistance, feel free to open a new topic. Once again we apologize for any inconvenience that this might have caused.


Best regards


Hugo O.

Intel Customer Support Technician.


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