The "ArcControl" get stuck when the pop-up windows of “Press alt+i to call out... /alt+o..” show up

[LIHUALLU]

I can't control my ArcControl because every time I open it, it gets stuck. I tried switching between different drivers and reinstalling the system several times, but it didn't work。 

 

[Hugo_Intel]

Hello LIHUALLU

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此可能存在一些不准确的翻译。

Thank you for posting on the Intel️® communities.  

We understand you have opened an email support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel, in case you have further questions, please open a new thread. 

Thanks for your understanding.  

Best regards, 

Hugo O.  

Intel Customer Support Technician.