Valorant sudden stutters and freezing issue

[Dipto]

I updated my windows 11 pro and I was using the latest intel arc driver. But I'm getting sudden cpu gametime spike and my game is freezing for 3-4 seconds. I contacted riot support and sent them my system and game logs. They are reporting this as a driver issue. Any solution???? N:B: I tried reinstalling windows and valorant. I tried even the lowest settings. It's still bugging me.

I use ryzen 5 5600 with intel arc a 750.

 

[ACarmona_Intel]

Hello Dipto,

Thank you so much for posting in our Intel communities.

We understand that you are having a sudden game time spike and that your game is freezing for 3–4 seconds.

Based on our research, here are the possible reasons why the issue that we have has occurred:

• File Corruption.
• Error in Updates.
• Outdated Drivers.
• Network error.
• System requirement issues.

In regards to that, please follow the troubleshooting steps outlined in the links below for a possible solution.

• Computer Freezes After Installing Intel® ArcTM A750:
  • https://www.intel.com/content/www/us/en/support/articles/000094060/graphics.html

• Fix Valorant Freezing and Crashing on PC (Third-party link):
  • https://10scopes.com/fix-valorant-freezing-and-crashing/

Please let us know the result of the troubleshooting steps that you are about to perform so we can decide what we can do next.

If the issue still persists, please provide your SSU so we can further investigate it.

• How to get the Intel® System Support Utility Logs on Windows*
  • https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Thank you, and have a great day ahead!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Dipto,

We are checking in with you on the game issue we are having in case you have any additional queries or require further explanation. Please know that we would be happy to assist you if you have any.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[VonM_Intel]

Hi, Dipto.

I trust you're doing well.

I have not heard back from you we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician