WRC Generations run pooly on B580

[Jason94]

I rencently bought it from steam, and i found it only run 65~80fps average with 1080p low preset on B580, and the 1% low frame alway under 40fps . I already trun resizeable bar on and the GPU useage is over 95%, so i don't think this is because of CPU bottlenecks. And using this seting the game takes up more than 9GB vram. But the game run smoothly  on RTX4060 with a much higher resolution(32:9 monitor, 3840*1080 ),  so this game is not the kind of game that requires a high-end GPU. I hope this problem can be fixed in future driver updates. 

[DhannielM_Intel]

Hello Jason94, 

Thank you for posting in the community!

To further investigate this issue, I have a few questions that will help us better understand the situation. Please provide answers to the following:

• What is the current graphics driver installed on your system?
• Have you tested different graphics driver versions to determine whether the issue is specific to a particular driver?
• Could you share your in-game graphics and display settings?
• Regarding your comparison between the RTX 4060 and B580, did you manually compare the FPS using both GPUs, or did you reference an online benchmark? If so, please share the link in this thread.
• Does the low performance occur in multiplayer, single-player, or both modes?
• When updating the driver, do you check the "Clean Installation" checkbox?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility

Also, to monitor your FPS in the game, I recommend downloading and installing the CapframeX application. This third-party tool can record your FPS while you play. For instructions and guidance, please follow this link:

Best regards,

Dhanniel M.

Intel Customer Support Technician

[Jason94]

The RTX4060 i mentioned isn't the same system. i ask my friend to test the game for me. The CPU on his system is 12700kf, but i don't think CPU can make that much difference, the recommended CPU for this game is 4790K.

• I used SSU to scan my system so you can find the information you need in the txt  file i uploaded.
• I haven't test different graphics driver versions yet, i will tell you the result after i test it.
• in game graphics and display settings just the low preset the game offered with 1920*1080 resolution.
• This game doesn't support in game benchmark, so i test it use the same car and map, and my friend didn't want to waste time tweaking the game's settings, so he used the game's default settings, which would only higher or  equivalent to the low presets I used with 3840*1080 resolution.
• I only test single-player mode.
• I never do so, i  overclocking the gpu slightly and tweak the fan curve, i don't want tweak them everytime after i update the driver.
• I used another software to monitering fps and system info, but the software doesn't support english, I uploaded the log of my test in the jpg, hope that will help. By the way, the peak of fps occurs in the game's menu, I wasn't really playing.

[JeanetteC_Intel]

Hello Jason94,

I noticed that the BIOS firmware is not yet updated to the latest version (3.61). I recommend reaching out to your motherboard manufacturer's support team for assistance with this important update. After completing the update, please check if there is any improvement in performance.

To thoroughly investigate the issue, please provide CapFrameX capture data (.json files) that demonstrate the problem. Capture data at least three times to establish a reliable performance baseline.

I look forward to hearing from you.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Jason94,

Did you have a chance to review the previous post?

Please feel free to reach out if you have any questions.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Jason94,

Since I haven't received any response from you recently, I will go ahead and close this thread. If you require help in the future, please submit a new inquiry, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician