Wrong colours of objects in Valorant

[darti]

Hello, a few weeks ago I noticed that on one map in Valorant colours of rocks changed that was looking a bit creepy, also a grass on other map became black, I've tried to reinstall the game and drivers to Intel Arc A380, but colours are still the same. I've contacted with Riot Games support and they said that this is drivers issue.

[Hugo_Intel]

Hello darti

Thank you for posting on the  Intel® ARC™ Graphics Communites. I know this type of texture corruption issues in Valorant can interfere with your game experience, and we would like to assist with this problem.

I would first recommend that you update or reinstall the latest driver version 31.0.101.4676, but this time please use Display Driver Uninstaller to uninstall your current driver to delete any problematic driver file from the system.

If the issue persists, we would like to get more details in case we need to test this in our lab, please let us know the exact steps that can be followed to reproduce this problem and the names of the maps in which this issue happens. In addition, please share with us a screenshot of your in-game graphics settings, or let us know if the issue happens regardless of the settings configured.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[darti]

Hello, I've tried to reinstall drivers, but it doesn't help. Problem with textures are on maps Fracture, Haven and Sunset. Also, I have a bug with interface like on screensot. I don't know exact steps that can be foolowed to reproduce these problems, but maybe? I can send any logs if you need it.

[Hugo_Intel · Accepted solution]

Hello darti

Thank you for sharing the information. I have released a new driver version 31.0.101.4824. Can you please check if the same issue still can be seen in that driver?

Best Regards,

Hugo O.

Intel Customer Support Technician

[Hugo_Intel]

Hello darti

I see this thread marked as resolved, so I wanted to make sure if updating to driver 4824 fixed this issue with the corrupted rendered grass and rocks in Valorant or if maybe the thread was marked as resolved by mistake. Please let us know.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello darti

Since the thread has been marked as resolved and there are no further questions we will no longer monitor it. We are glad the issue was resolved after updating to driver 31.0.101.4824. Please do no hesitate to contact us back in case the issue happens again or if you need further assistance.

Best Regards,

Hugo O.

Intel Customer Support Technician.