- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a computer that I just built a new computer and it is running on the Amd processor graphics when I installed the Arc 770 it does not recognize it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for your feed back. I got it to work after installing the card three times. I think the fault lies in the MSI mother board or windows 10. I upgraded to windows 11 and it picked up the card right away.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello danquet,
Thank you for posting on the Intel
To have a better understanding of the situation, please answer the following questions:
- Is the Arc™ A770 Graphics Card an Intel Branded Card or it is of another brand?
- Was it recognized at any moment?
- To know your system environment, run and provide us with the report of the Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.
Regards,
Andres P.
Intel Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for your feed back. I got it to work after installing the card three times. I think the fault lies in the MSI mother board or windows 10. I upgraded to windows 11 and it picked up the card right away.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Finally got it to accept the Intel ARC 770 after reinstalling the card 3 times.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello danquet,
Thank you for your response.
Happy to hear that the issue is fixed, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Regards,
Andres P.
Intel Customer Support Technician
![](/skins/images/B7BA37F9CE4B52FF7CAE1FB0388839C8/responsive_peak/images/icon_anonymous_message.png)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page