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yes, unfortunately new 4824 does not fix the game crashing,
it will ctd 100% of all times when you're at that specific point of progression / ingame area.
it seems like it will always crash when you have an Intel Arc and try leaving the "car meet" area, the indoor hub / HQ area...
it is easily reproducable:
* when you create a new Ubisoft / Motorfest account and launch the game for the first time,
there is a series of a few introductory races, and eventually get into said area. (you always end up there after completing those first races whenever you re-start the entire game)
* once the game loads that area, the "car meet" or indoor hub / HQ area, it will crash within first few seconds ..
* this is a KNOWN bug since July and last beta version before Sept Release
I'm not sure if Intel was aware of it, at least most certainly Ubisoft / Ivory Tower was.
* up to now, I don't know if any Arc users are not affected. it seems right now, that all are affected indeed.
you might even crash at the exact same spot with other gpus, like amd or nvidia, but all reports I've seen so far turned out to be Arc users, except for one user who said it happened to him on Xbox.
* the Arc model doesn't matter it seems, happens to A750 as we see here, or myself with the A770.
* the driver version does not matter either, it crashes in every driver version between and including 4311 to 4824 .
what 4824 does, indeed, however,
is 'restoring' performance that was lost in between 4311 to 4676 ,
because most if not even all 45xx and 46xx versions,
those with the new fw bios, oprom + pcon update + new DX11>DX12 translation layer(?)/wrapper(?) method..
they all act very 'weired' . not only in Motorfest, if you just look around.
but regarding that particular game I've already posted *.4824 results over here:
it also seems to eliminate some of the weired texture loading issues during start of the benchmark,
at least I've only seen these glitches in the 45xx / 46xx versions.
worst seems to have been 4578 but tbh it could have been an anomaly as well;
I'd have to downgrade fw bios + drivers again in order to be sure.
but, again, unfortunately, no fixes for this progress blocking crash, and general instability.
(Motorfest can be quite unstable for AMD/nvidia too, but Arc seems to get hit worst of all)
btw regarding Ubisofts stance regarding Intel Arc...
unless it was a mistake by that specific support-person,
it seems like FROM UBISOFT, there is officially NO SUPPORT for Intel Arc :
I DO strongly recommend that if you run into any specific problems with that game, that you DO open a new official supprt ticket on Ubisofts website ANYWAY :
weired, because yes - Arc is not on that said list. BUT it IS 'better' than postulated system requirements, even 'better' than some of the recommendations :
let's hope Intel can solve this alone then, if they really have to.
Arc can
celui-ci n'a rien changer en tout cas ...
...............................
In my case, changing to 4826 on an Arc A770 LE and 2x16GB DDR4 Ram on windows 10,
did not solve anything, it is still crashing in that scene as seen on screenshots / videos posted above by @jeremy69870 :
I wasn't sure first, but checked date & driver version on the last capframex capture I made...
that was on Sept 23 driver version 4826 .
there also was, however,
at least one minor game update for "The Crew Motorfest",
to version 1.03 on Sept 18 (before I tried, so that patch also didnt help)
there were no official patch notes, but it is rumoured it's trying to get rid of various problems like crashes & freezes etc (or maybe just wishful thinking, at it is only related to the "gift pack fixes" as mentioned on PS4) :
https://www.futuregamereleases.com/2023/09/the-crew-motorfest-update-1-03-rolled-out-by-ubisoft/
edit: and another one, on Sept 27, two days ago:
you might want to re-check after each game update if it changes anything, even if it does not mention any specific fixes to the problems we have here,
unfortunately updates are easy to miss imho, because they scatter all tiny bits and pieces of information across channels, if there even are any they think are worthy enough to share..
I am not sure if there were any additional updates on client/server side for the game since then after the small 1.03 patch on Sept 18 & Sept 27,
however, I did notice today as of Sept 29,
they have revoked initial Trial licence keys / removed the limited time Trial version from the store ?
even though I had a few hours of test-time left (there were 5 in total).
it means, I have no longer access to the game ,
unless someone provides me with a working (retail/full version/evaluation) key via private message for example.
( in that case, I'd be glad to test any windows/game settings, or driver version you want )
in addition, "Ubisoft" is now also saying something else in addition, other than just the "Arc is not officially suported" standard-answer we got before:
https://discord.com/channels/863058244934696961/1153194093426507816
wish you good luck,
to all of you.
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