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graphical errors and compatibility problems

misterrumbles
Beginner
3,313 Views

I played through modern warfare ii for a few nights and noticed several issues in the prison mission. Lens flares were showing up through walls, and environment models would go missing. (battle.net)

Battlefield V seems to have problems with radiosity turned in in DX12. (origin)

Control was a game I was excited to try with radiosity turned on, but it was not compatible with the 770 and was not selectable/greyed out. (steam)

Looking forward to these issues getting worked out in a future driver updated. I am running this on a I9 9700K with 24gb of ram and latest arc drivers. (4091) Resizable bar (clever access memory) is enabled.

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5 Replies
Jean_Intel
Employee
3,254 Views

Hello misterrumbles,

 

Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing graphical errors with your system.

 

Since you have multiple issues with different games, we recommend you create a thread per issue to void confusion. We will focus on the Call of Duty® Modern Warfare II.

 

In order to have a better understanding of your issue, please provide me with the following:

  • Is the issue only present when on the prison mission?
  • Do you experience any other issues in the previous game stage?
  • Have you tried using different drivers?
  • Could you share the step-by-step of the issue?
  • Create a report using
  • Intel System Support Utility (Intel SSU) 
    • Download the Intel SSU
    • Open the application and click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click on "Next"; then "Save."

 

Best regards,

Jean O. 

Intel Customer Support Technician


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misterrumbles
Beginner
3,235 Views

`I can't reproduce the Modern Warfare issue, the game ran fine the next time I loaded it. So feel free to close this thread. I will list the issues with the other games in seperate threads.

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Jean_Intel
Employee
3,216 Views

Hello misterrumbles,

 

We are glad to know that the issue did not appear again the next time you loaded the game. As you offered, we will close this case.

 

If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
3,157 Views

Hello misterrumbles,

 

I hope you are doing fine.

 

Before closing this thread, we would like to confirm whether or not the issue has been reproduced. Were you able to play the game as expected?

 

Let us know if you still need assistance.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
3,133 Views

Hello misterrumbles,

 

I hope you are doing fine.

 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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