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HI. I am experiencing system crashes while playing No man sky,
Reproduction method:
Start game.
Game is ok for minute then starts random stutter, and after 15-30 minutes system goes into BSOD.
The exact BSOD varies, but most refer igdkmdnd64.sys as the issue
Systems spec:
AMD Ryzen™ 5 7600
Gigabyte B650E AORUS Elite X AX ICE
64GB Corsair Vengeance DDR5 6000
750W be quiet! Straight Power 12
Sparkle Arc 750 Titan OC
Win 10 pro 22H2 19045.5371
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Hello lamhirh,
Thank you for reaching out! I understand that you are encountering system crashes with the error code, "igdkmdnd64.sys". I know that it is frustrating whenever playing a game and encounter Blue Screens.
To further assist you, please answer the following questions:
- From what game platform are you playing No Man's Sky?
- Do you encounter the same Crashes on other games?
- Is this the first time you encountered this issue?
- Did you make recent changes to the system?
Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.
I look forward to your response!
Best Regards,
Robbie R.
Intel Customer Support Technician
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Hello lamhirh,
Thank you for your response. To further investigate, kindly answer the additional following questions:
- To be specific, have you not done any recent changes on the month of December? (Driver or BIOS updates?)
- Was the game working fine before?
- Are there specific point in the game where the crashes/ bsod happen when playing No Man's Sky?
- Is ReBar enabled?
I look forward to your reply!
Best Regards,
Robbie R.
Intel Customer Support Technician
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1)No changes. ( i did update intel drivers, (about mid January?) but that didn't help.
2)Yes, I did put quite a lot of hours in November without issues
3)no. it is just suddenly getting choppy and then BSOD
4)yes
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Hi lamhirh,
Thanks for getting back to us!
After reviewing the Intel SSU report you shared, we noticed that your graphics driver is outdated. Updating to the latest version (32.0.101.6557) can help improve performance and may resolve the issue you’re experiencing.
You can easily install the latest version using the link provided below:
Intel® Arc™ & Iris® Xe Graphics - Windows*
Keeping your drivers up to date is important for better performance, security, and compatibility. Updates can help boost frame rates, fix bugs, prevent crashes, and ensure everything runs smoothly with new software and hardware.
Let us know if you need any help with the installation—we’re happy to assist!
Best Regards,
Salvador Miguel L.
Intel Customer Support Technician

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