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Hi i see YouTuber speak about intel arc problem with hdcp and capture card so i want ask if you want give us option to disable it and will help so much https://youtube.com/clip/UgkxDVTErRnXEhspjWF7m719bahBStDJME3H?si=ZBDhLczq7Lt9e27u
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Hello ALAK,
Thank you for posting in Intel community Forum.
For us to further check this, please help provide the following details:
- What is t he model of your Intel Graphics controller?
- Are you having issues with this Graphics?
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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i have version 31.0.101.5594 we just need option to disable hdcp for capture card and gaming the youtuber has same my problem so please let the user has option if he want hdcp on or off like another company https://youtube.com/clip/Ugkx3_ne-FcYhyX4NeORxYbFQNZWIoQjRJw7?si=0Thl95IdCe1UZEQN and this one more YouTuber speak about hdcp problem
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Hello ALAK,
Thank you for the quick reply
Please help generate the latest SSU logs of your system for us to further check this inquiry and also to know your configuration.
Please download the utility here:
https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
Best regards,
Michael L.
Intel Customer Support Technician
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Hello ALAK,
Thank you for the information provided.
We will do further research on this matter and post the response on this thread once it is available.
Have a fantastic day, and thank you very much for your patience and understanding!
Best regards,
Michael L.
Intel Customer Support Technician
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Hello ALAK,
Thank you for patiently waiting for our update.
Upon further checking, here is our update:
HDCP cannot be disabled either from Intel® Arc™ Control Software or the Intel® Graphics Command Center. As a workaround an adapter or dongle that does not support HDCP can be used.
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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why should i use adapter or dongle if you can do option on driver to disable it like another company all youtuber hate HDCP just let us disable it and they tell you we need option to disable it
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Hello ALAK,
Thank you for for the quick reply.
I understand, however at the moment this is the status of settings.
However, I have forwarded this inquiry to the proper team and hopefully they may consider this in the future.
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello ALAK,
I hope this message finds you well.
Were you able to check the previous post?
Please let us know if you still need assistance.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello ALAK,
I hope you are having a good day.
I am sending another follow up if you still have clarifications.
Since we have not heard back from you, I need to close this inquiry.
If you need further assistance, please post a new question as this thread will no longer be monitored.
Thank you and have a great day.
Best regards,
Michael L.
Intel Customer Support Technician

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