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problem with graphics

Julius_1
Beginner
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Hello, I had a problem after updating the Intel Graphics driver.
latest update: 32.0. 101.7028
Date: 08/26/2025
after this update, my screen and texts (also the cursor) started to glitch. The texts started to pixelate (as did the cursor),
and the screen was sometimes black.
also after the update, in the Intel Graphics Software application, in the Display section, the text appeared: Waiting for Windows reconfiguration.
Please tell me what to do?

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3 Replies
VonM_Intel
Moderator
197 Views

Hi Julius_1,

Thank you for posting in our Community. I’ll be glad to work with you to resolve this.

To better investigate and help reproduce the issue, could you kindly provide the following details:

  • Can you confirm the exact model of your Intel® Graphics (e.g., Arc A770, Arc A750, or integrated graphics)?
  • What is the native resolution and refresh rate of your monitor, and how is it connected (HDMI, DisplayPort, USB-C)?
  • Does the issue occur immediately after Windows boots, or only when running certain applications?
  • Have you noticed if the problem persists when using an earlier driver version (e.g., rolling back to the version before 32.0.101.7028)?
  • Have there been any recent Windows updates or system changes around the same time as the driver update?
  • Could you please share a quick screenshot or photo of the pixelation and glitches you’re seeing?

Additionally, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue.

 

Have a nice day!

 

Best regards,

Von M.

Intel Customer Support Technician

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VonM_Intel
Moderator
141 Views

Hello Julius_1,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

 

Best regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
83 Views

Hello Julius_1,

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Von M.

Intel Customer Support Technician


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