Intel® ARC™ Graphics
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"Waiting for Windows to complete device reconfiguration" in Display section of IGS

Nando1
Beginner
‎09-02-2025 07:20 PM
76 Views

I am trying to define the edge of my screens after a driver update that needed a clean install. I can't access the Display section of the Intel Graphics Software because it is hung up on the "Waiting for Windows to complete device reconfiguration". I have left it for days and it never completes.

# SSU Scan Information
Scan Info:
Version:"4.2.0.0"
Date:"09/02/2025"
Time:"00:00:32.2373032"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"ASRock"
BIOS Mode:"UEFI"
BIOS Version/Date:"American Megatrends International, LLC. 21.04 , 05/06/2025 12:00 AM"
CD or DVD:"Not Available"
Embedded Controller Version:"255.255"
Platform Role:"Desktop"
Processor:"Intel(R) Core(TM) i9-14900K , GenuineIntel"
Secure Boot State:"Off"
SMBIOS Version:"3.5"
Sound Card:"Steam Streaming Microphone"
Sound Card:"Realtek High Definition Audio"
Sound Card:"USB Audio Device"
Sound Card:"NVIDIA Virtual Audio Device (Wave Extensible) (WDM)"
Sound Card:"USB Audio Device"
Sound Card:"Steam Streaming Speakers"
System Manufacturer:"ASRock"
System Model:"Z690 PG Velocita"
System SKU:"To Be Filled By O.E.M."
System Type:"x64-based PC"
- "Graphics"
Intel ® Graphics Driver Version:"32.0.101.7028"
- "Intel(R) Arc(TM) A770 Graphics"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"2.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) Arc(TM) A770 Graphics"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Arc+A770+Graphics"
CoInstallers:"oem105.inf,DG2_Client_FWU_wNext,Internal,Intel(R) Arc(TM) A770 Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"16256 MB"
Driver:"igdkmdnd64.sys"
Driver Date:"08/19/2025 07:00 PM"
Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_a2ad449035b95cdc\igdkmdnd64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"32.0.101.7028"
INF:"oem105.inf"
INF Section:"DG2_Client_FWU_wNext"
Install Date:"Not Available"
Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_a2ad449035b95cdc\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_a2ad449035b95cdc\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_a2ad449035b95cdc\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_a2ad449035b95cdc\igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 3, device 0, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_56A0&SUBSYS_3937172F&REV_08\6&2F1F55BD&0&00080008"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"74 Hz"
Refresh Rate - Maximum:"75 Hz"
Refresh Rate - Minimum:"50 Hz"
Resolution:"1920 X 1080"
Scan Mode:"Noninterlaced"
Service Name:"igfxnd"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"65413 MB"
Video Processor:"Intel(R) Arc(TM) A770 Graphics Family"
- "Intel(R) UHD Graphics 770"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"2.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) UHD Graphics 770"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=UHD+Graphics+770"
CoInstallers:"oem34.inf,iRPLSD_w11_DS,Internal,Intel(R) UHD Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"128 MB"
Driver:"igdkmdn64.sys"
Driver Date:"08/19/2025 07:00 PM"
Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_f06b74934b12e127\igdkmdn64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"32.0.101.7028"
INF:"oem34.inf"
INF Section:"iRPLSD_w11_DS"
Install Date:"Not Available"
Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f06b74934b12e127\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f06b74934b12e127\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f06b74934b12e127\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f06b74934b12e127\igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_A780&SUBSYS_A7801849&REV_04\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"60 Hz"
Refresh Rate - Maximum:"75 Hz"
Refresh Rate - Minimum:"23 Hz"
Resolution:"3840 X 2160"
Scan Mode:"Noninterlaced"
Service Name:"igfxn"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"65413 MB"
Video Processor:"Intel(R) UHD Graphics Family"
- "Management Engine"
- "vPro"
Intel(R) AMT/ISM activated:"Disabled"
Intel(R) AMT/ISM PKI DNS suffix:
Intel(R) ME enabled:"False"
Intel(R) ME LMS Active:"False"
Intel(R) ME SKU:"Intel(R) Small Business Advantage(SBA)"
Intel(R) ME Version:"16.1.30.2264"
Intel(R) ME version EMA-supported:"False"
Intel(R) vPro platform:"True"
Local Manageability Service (LMS) Version:"2408.5.4.0"
- "Memory"
Physical Memory (Available):"96.54 GB"
Physical Memory (Installed):"128 GB"
Physical Memory (Total):"127.76 GB"
- "BANK 0"
Capacity:"64 GB"
Channel:"Controller0-ChannelA-DIMM1"
Configured Clock Speed:"5600 MT/s"
Configured Voltage:"1100 millivolts"
Data Width:"64 bits"
Form Factor:"DIMM"
Interleave Position:"First position"
Manufacturer:"Micron Technology"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"CP64G56C46U5.M16B1"
Serial Number:"EB365D7F"
Status:"Not Available"
Type:"Synchronous"
- "BANK 0"
Capacity:"64 GB"
Channel:"Controller1-ChannelA-DIMM1"
Configured Clock Speed:"5600 MT/s"
Configured Voltage:"1100 millivolts"
Data Width:"64 bits"
Form Factor:"DIMM"
Interleave Position:"Second position"
Manufacturer:"Micron Technology"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"CP64G56C46U5.M16B1"
Serial Number:"EB365DE5"
Status:"Not Available"
Type:"Synchronous"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"21.04, ALASKA - 1072009"
Caption:"Motherboard"
Chipset:"Not Available"
Date:"05/06/2025 12:00 AM"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"ASRock"
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"Z690 PG Velocita"
Serial Number:"M80-F6001200088"
Status:"OK"
Version:"Not Available"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Bluetooth Device (Personal Area Network)"
Availability:"Running or Full Power"
Caption:"Bluetooth Device (Personal Area Network)"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"bthpan.sys"
Driver Date:"06/21/2006 12:00 AM"
Driver Path:"C:\WINDOWS\system32\drivers\bthpan.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.26100.4061"
Index:"0011"
INF:"bthpan.inf"
INF Section:"BthPan.Install"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/27/2025 08:47 PM"
Location:"Not Available"
MAC Address:"F0:57:A6:D2:BA:3F"
Manufacturer:"Microsoft"
Net Connection ID:"Bluetooth Network Connection"
NetCfgInstanceId:"{67E7C624-D35F-435D-A9A3-91438770A2A6}"
PNP Device ID:"BTH\MS_BTHPAN\6&78F586A&0&2"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Bluetooth Device (Personal Area Network)"
Service Name:"BthPan"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
- "Intel(R) Ethernet Connection (17) I219-V"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Ethernet Connection (17) I219-V"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Connection+(17)+I219+V"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"e1d.sys"
Driver Date:"01/30/2022 12:00 AM"
Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\e1d.inf_amd64_e64afe811c7e4662\e1d.sys"
Driver Provider:"Intel"
Driver Version:"12.19.2.45"
ETrackID:"Not Available"
Index:"0001"
INF:"oem9.inf"
INF Section:"E1A1D.10.0.1.19H1"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/27/2025 08:47 PM"
Location:"PCI bus 0, device 31, function 6"
MAC Address:"A8:A1:59:E0:21:60"
Manufacturer:"Intel"
Net Connection ID:"Ethernet"
NetCfgInstanceId:"{3EE376E3-B3AB-4D3B-BFCD-D69F1A840F52}"
NVM Version:"Not Available"
Part Number:"FFFFFF-0FF"
PNP Device ID:"PCI\VEN_8086&DEV_1A1D&SUBSYS_1A1D1849&REV_11\3&11583659&0&FE"
Port:"Not Available"
Power Management (Low Power):"Active: Yes, Enable: Yes"
Power Management (Wake On LAN):"Active: Yes, Enable: Yes"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Ethernet Connection (17) I219-V"
Service Name:"e1dexpress"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*FlowControl:Flow Control:"Rx & Tx Enabled (3)"
*InterruptModeration:Interrupt Moderation:"Enabled (1)"
*IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
*JumboPacket:Jumbo Packet:"1514 (1514)"
*LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)"
*LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)"
*ModernStandbyWoLMagicPacket:Wake from S0ix on Magic Packet:"Enabled (1)"
*PMARPOffload:Protocol ARP Offload:"Enabled (1)"
*PMNSOffload:Protocol NS Offload:"Enabled (1)"
*PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)"
*PtpHardwareTimestamp:PTP Hardware Timestamp:"Disabled (0)"
*ReceiveBuffers:Receive Buffers:"256 (256)"
*SelectiveSuspend:Selective Suspend:"Enabled (1)"
*SoftwareTimestamp:Software Timestamp:"Disabled (0)"
*SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
*SSIdleTimeout:Selective Suspend Idle Timeout:"20 (20)"
*TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*TransmitBuffers:Transmit Buffers:"512 (512)"
*UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
AdaptiveIFS:Adaptive Inter-Frame Spacing:"Disabled (0)"
AutoPowerSaveModeEnabled:Link Speed Battery Saver:"Disabled (0)"
EEELinkAdvertisement:Energy Efficient Ethernet:"On (1)"
EnablePME:Enable PME:"Enabled (1)"
ITR:Interrupt Moderation Rate:"Adaptive (65535)"
LinkNegotiationProcess:Legacy Switch Compatibility Mode:"Disabled (1)"
LogLinkStateEvent:Log Link State Event:"Enabled (51)"
MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)"
ReduceSpeedOnPowerDown:Reduce Speed On Power Down:"Enabled (1)"
SipsEnabled:System Idle Power Saver:"Disabled (0)"
ULPMode:Ultra Low Power Mode:"Enabled (1)"
WaitAutoNegComplete:Wait for Link:"Auto Detect (2)"
WakeOnLink:Wake on Link Settings:"Disabled (0)"
- "Killer E3100G 2.5 Gigabit Ethernet Controller"
Availability:"Running or Full Power"
Caption:"Killer E3100G 2.5 Gigabit Ethernet Controller"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"e3k25cx21x64.sys"
Driver Date:"03/18/2025 12:00 AM"
Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\e3k25cx21x64.inf_amd64_067f38d4f6da7bab\e3k25cx21x64.sys"
Driver Provider:"Killer"
Driver Version:"1125.24.318.2025"
Index:"0002"
INF:"oem89.inf"
INF Section:"RTL8125BG.ndi.NT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/27/2025 08:47 PM"
Location:"PCI bus 8, device 0, function 0"
MAC Address:"A8:A1:59:E0:21:3B"
Manufacturer:"Killer"
Net Connection ID:"Ethernet 2"
NetCfgInstanceId:"{9DB01EFC-F126-4231-AE99-BACC40F2FC11}"
PNP Device ID:"PCI\VEN_10EC&DEV_3000&SUBSYS_30001849&REV_06\4&2F3E91C&0&00E1"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Killer E3100G 2.5 Gigabit Ethernet Controller"
Service Name:"e3k25cx21x64"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*EEE:Energy-Efficient Ethernet:"Disabled (0)"
*FlowControl:Flow Control:"Rx & Tx Enabled (3)"
*InterruptModeration:Interrupt Moderation:"Enabled (1)"
*IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
*JumboPacket:Jumbo Frame:"Disabled (1514)"
*LsoV2IPv4:Large Send Offload v2 (IPv4):"Enabled (1)"
*LsoV2IPv6:Large Send Offload v2 (IPv6):"Enabled (1)"
*PMARPOffload:ARP Offload:"Enabled (1)"
*PMNSOffload:NS Offload:"Enabled (1)"
*PriorityVLANTag:Priority & VLAN:"Priority & VLAN Enabled (3)"
*ReceiveBuffers:Receive Buffers:"1024 (1024)"
*SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
*TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*TransmitBuffers:Transmit Buffers:"512 (512)"
*UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on pattern match:"Enabled (1)"
AdvancedEEE:Advanced EEE:"Disabled (0)"
EEEMaxSupportSpeed:EEE Max Support Speed:"1.0 Gbps Full Duplex (1000)"
EnableGreenEthernet:Green Ethernet:"Enabled (1)"
GigaLite:Gigabit Lite:"Enabled (1)"
PowerSavingMode:Power Saving Mode:"Enabled (1)"
RegVlanid:VLAN ID:"0 (0)"
S5WakeOnLan:Shutdown Wake-On-Lan:"Enabled (1)"
WolShutdownLinkSpeed:WOL & Shutdown Link Speed:"10 Mbps First (0)"
- "Killer(R) Wi-Fi 6E AX1675i 160MHz Wireless Network Adapter (211NGW)"
Access Point:"96:52:46:c3:cc:57, Band: 5 GHz, Channel: 44"
Authentication:"WPA3-Personal (H2E)"
Availability:"Running or Full Power"
Caption:"Killer(R) Wi-Fi 6E AX1675i 160MHz Wireless Network Adapter (211NGW)"
Channel:"37"
Cipher:"CCMP"
CoInstallers:"Not Available"
Connection Mode:"Auto Connect"
Default IP Gateway:"192.168.1.1;fe80::f652:46ff:fec3:cc5a"
DHCP Enabled:"Yes"
DHCP Lease Expires:"09/03/2025 08:31 AM"
DHCP Lease Obtained:"09/02/2025 08:31 PM"
DHCP Server:"192.168.1.1"
Driver:"Netwtw14.sys"
Driver Date:"06/12/2025 12:00 AM"
Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\netwtw6e.inf_amd64_c3785d6f1e6d5b0e\Netwtw14.sys"
Driver Provider:"Intel"
Driver Version:"23.150.0.4"
Index:"0012"
INF:"oem96.inf"
INF Section:"Install_RIV_SLR_GfP2_1675i_AX_6G_2x2_WinT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"192.168.1.217;fe80::71dd:8de:cf50:586d;fd00:f452:46c3:cc5a:f4c0:47c2:af86:3850;fd00:f452:46c3:cc5a:cc78:329e:4192:dcaf;fd00:f452:46c3:cc5a:809d:868e:f1de:edf;fd00:f452:46c3:cc5a:5990:33d:4fa7:4379;fd00:f452:46c3:cc5a:30d5:f6d2:3c63:cdc7;fd00:f452:46c3:cc5a:409:5e16:713d:f55c;fd00:f452:46c3:cc5a:143:77a:f7c2:df2;2603:6000:c000:17b0:f4c0:47c2:af86:3850;2603:6000:c000:17b0:cc78:329e:4192:dcaf;2603:6000:c000:17b0:809d:868e:f1de:edf;2603:6000:c000:17b0:5990:33d:4fa7:4379;2603:6000:c000:17b0:30d5:f6d2:3c63:cdc7;2603:6000:c000:17b0:409:5e16:713d:f55c;2603:6000:c000:17b0:143:77a:f7c2:df2;fd00:f452:46c3:cc5a:a47:f0ea:2624:aeb7;2603:6000:c000:17b0:cf7a:a9b9:c88e:3be8;2603:6000:c000:17b0::166f"
IP Subnet:"255.255.255.0;64;128;128;128;128;128;128;128;128;128;128;128;128;128;128;64;64;128"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/27/2025 08:47 PM"
Location:"PCI bus 0, device 20, function 3"
MAC Address:"F0:57:A6:D2:BA:3B"
Manufacturer:"Intel Corporation"
Net Connection ID:"Wi-Fi"
NetCfgInstanceId:"{ED0E9D34-F5E9-4494-B7E2-5B126E160BFF}"
Network Name:"SpectrumSetup-7D"
Network Type:"Infrastructure"
PNP Device ID:"PCI\VEN_8086&DEV_7AF0&SUBSYS_16721A56&REV_11\3&11583659&0&A3"
Port:"Not Available"
Power Management (Low Power):"Active: Yes, Enable: Yes"
Power Management (Wake On LAN):"Active: Yes, Enable: No"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Killer(R) Wi-Fi 6E AX1675i 160MHz Wireless Network Adapter (211NGW)"
Profile:"SpectrumSetup-7D"
Radio Type:"802.11ax"
Receive Rate:"1729 Mbps"
Service Name:"Netwtw14"
Signal Strength:"82%"
State:"connected"
Status:"Enabled"
Transmit Rate:"961 Mbps"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)"
*PacketCoalescing:Packet Coalescing:"Enabled (1)"
*PMARPOffload:ARP offload for WoWLAN:"Enabled (1)"
*PMNSOffload:NS offload for WoWLAN:"Enabled (1)"
*PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)"
ChannelWidth52:Channel Width for 5GHz:"Auto (1)"
ChannelWidth6:Channel Width for 6GHz:"Auto (1)"
CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)"
FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)"
HumanProximityDetection:Human Presence Detection:"Auto (0)"
IbssTxPower:Transmit Power:"5. Highest (100)"
IEEE11nMode:802.11n/ac/ax Wireless Mode:"4. 802.11ax (3)"
Is6GhzBandSupported:Ultra High Band (6GHz):"Enabled (1)"
MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)"
RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)"
RoamingPreferredBandType:Preferred Band:"1. No Preference (0)"
ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)"
uAPSDSupport:U-APSD support:"Disabled (0)"
WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)"
- "PIA Tunnel"
Availability:"Running or Full Power"
Caption:"PIA Tunnel"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"No"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"Not Available"
Driver Date:"06/05/2024 12:00 AM"
Driver Path:"Not Available"
Driver Provider:"Private Internet Access, Inc."
Driver Version:"0.14.1.0"
Index:"0015"
INF:"oem44.inf"
INF Section:"PiaWintun.Install"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/27/2025 08:47 PM"
Location:"Not Available"
MAC Address:"Not Available"
Manufacturer:"Private Internet Access, Inc."
Net Connection ID:"PIA OpenVPN WinTUN Adapter"
NetCfgInstanceId:"{9C656A31-AAF1-439F-A5E0-DB51800433C8}"
PNP Device ID:"SWD\PIAWINTUN\{9C656A31-AAF1-439F-A5E0-DB51800433C8}"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"PIA Wintun Userspace Tunnel"
Service Name:"pia-wintun"
Status:"Enabled"
Type:"Not Available"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
- "Operating System"
.Net Framework Version:"2.0,3.0,3.5,4.0,4.8"
Boot Device:"\Device\HarddiskVolume3"
Internet Browser:"Google Chrome,140.0, Internet Explorer,11.1882, Microsoft Edge,139.0"
Locale:"United States"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 11 Pro"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"64.00 GB"
Physical Memory (Available):"96.55 GB"
Physical Memory (Installed):"128 GB"
Physical Memory (Total):"127.76 GB"
System Directory:"C:\WINDOWS\system32"
Version:"10.0.26100 Build 26100.4946"
Virtual Memory (Available):"157.31 GB"
Virtual Memory (Total):"191.76 GB"
Windows Directory:"C:\WINDOWS"
- "Installed Updates"
KB2151757:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [5/4/2025]"
KB2151757:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [5/4/2025]"
KB2467173:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [5/4/2025]"
KB2467173:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [5/4/2025]"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2504637:"Microsoft .NET Framework 4 Multi-Targeting Pack [7/27/2025]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB5048779:"Update [3/25/2025]"
KB5050575:"Update [3/25/2025]"
KB5056579:"Update [7/15/2025]"
KB5063878:"Security Update [8/15/2025]"
KB5065381:"Security Update [8/13/2025]"
KB982573:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [5/4/2025]"
KB982573:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [5/4/2025]"
Microsoft ASP.NET Core 8.0.14 - Shared Framework (x86):".NET [4/8/2025]"
SP1:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [Not Available]"
SP1:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [Not Available]"
- "Processor"
- "Intel(R) Core(TM) i9-14900K"
Architecture:"x64"
ATPO:"Not Available"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 183 Stepping 1"
- "Chipset Name":"Intel(R) Core(TM) i9-14900K"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Core+i9+14900K"
CPU Speed:"3.20 GHz"
Current Voltage:"2.0 volts"
Driver:"Not Available"
Driver Date:"04/21/2009 12:00 AM"
Driver Path:"C:\WINDOWS\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.26100.4768"
Ext. Family:"Not Available"
Family:"Not Available"
FPO:"Not Available"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"24 x 384 KB"
Level 2 Cache:"24 x 32768 KB"
Level 3 Cache:"36 MB"
Load:"3%"
Manufacturer:"GenuineIntel"
Model:"183"
Name:"Intel(R) Core(TM) i9-14900K"
Number of Cores:"24"
Number of Cores Enabled:"24"
Number of Logical Processors:"32"
Part Number:"To Be Filled By O.E.M."
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF000B0671"
Revision:"Not Available"
Serial Number:"To Be Filled By O.E.M."
Service Name:"intelppm"
Status:"OK"
Stepping:"1"
Version:"Not Available"
- "Storage"
- "Samsung SSD 990 PRO 2TB"
Capablities:"Random Access, Supports Writing"
Caption:"Samsung SSD 990 PRO 2TB"
Cylinder - Total:"243201"
Description:"Disk drive"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00 AM"
Driver Version:"10.0.26100.4768"
Error Code:"Device is working properly"
Firmware Revision:"4B2QJXD7"
Heads - Total:"255"
Index:"0"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"SCSI"
Manufacturer:"(Standard disk drives)"
Model:"Samsung SSD 990 PRO 2TB"
Name:"\\.\PHYSICALDRIVE0"
Partitions:"1"
Physical Sector Size:"4096"
PNP Device ID:"SCSI\DISK&VEN_NVME&PROD_SAMSUNG_SSD_990\5&2CE6F3A4&0&000000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
SCSI Bus:"0"
SCSI LUN:"0"
SCSI Port:"1"
Sectors - Per Track:"63"
Sectors - Total:"3907024065"
Serial Number:"0025_3842_51A0_7580."
Size:"1.82 TB"
Size – Available:"1.38 TB"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"62016255"
- "D:"
Availability:"Not Available"
Caption:"D:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"2 TB NVME"
Serial Number:"4AD0F783"
Size:"1863.00 GB"
Size – Available:"1417.33 GB"
Status:"Not Available"
Volume Dirty:"No"
- "Seagate BarraCuda Q5 ZP1000CV30001"
Capablities:"Random Access, Supports Writing"
Caption:"Seagate BarraCuda Q5 ZP1000CV30001"
Cylinder - Total:"121601"
Description:"Disk drive"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00 AM"
Driver Version:"10.0.26100.4768"
Error Code:"Device is working properly"
Firmware Revision:"SU5ST000"
Heads - Total:"255"
Index:"1"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"SCSI"
Manufacturer:"(Standard disk drives)"
Model:"Seagate BarraCuda Q5 ZP1000CV30001"
Name:"\\.\PHYSICALDRIVE1"
Partitions:"3"
Physical Sector Size:"4096"
PNP Device ID:"SCSI\DISK&VEN_NVME&PROD_SEAGATE_BARRACUD\5&31EFEBEE&0&000000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
SCSI Bus:"0"
SCSI LUN:"0"
SCSI Port:"2"
Sectors - Per Track:"63"
Sectors - Total:"1953520065"
Serial Number:"6479_A787_0F00_10C9."
Size:"931.51 GB"
Size – Available:"118.75 GB"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"31008255"
- "C:"
Availability:"Not Available"
Caption:"C:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"Not Available"
Serial Number:"4E02FEF1"
Size:"930.77 GB"
Size – Available:"118.75 GB"
Status:"Not Available"
Volume Dirty:"No"
...#SSU#...

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JezreelZ_Intel
Moderator
‎09-08-2025 11:58 PM
54 Views

Hi Nando1,


Thank you for reaching out to us regarding the graphics issue you're experiencing. To assist you more effectively, we kindly ask you to provide additional information:


  1. Can you confirm if the issue started immediately after the driver update and clean install, or did it occur later?
  2. Is the issue isolated to the Display section of the Intel Graphics Software, or are other sections affected as well?
  3. Have you tried uninstalling and reinstalling the Intel Graphics Software to see if it resolves the issue?
  4. What troubleshooting steps have you attempted so far to resolve the issue?
  5. Have you tried performing a clean driver uninstall using Display Driver Uninstaller (DDU) and then reinstalling the latest drivers?


Your cooperation in providing this information will help us identify the root cause of the problem and determine the best course of action. If you have any questions or need further assistance, please feel free to reach out.


Thank you for your understanding and support.


Best Regards,

Jezreel



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jimy395nue
New User
‎09-09-2025 03:29 AM
23 Views

Hello,

 

Based on your description and SSU data, the key problem is that Intel Graphics Command Center (IGCC) is stuck on "Waiting for Windows to complete device reconfiguration", even after a clean driver install, which is preventing you from adjusting display settings like screen edge alignment, overscan/underscan, or resolution.

 

Graphics Command Center is stuck on "Waiting for Windows to complete device reconfiguration" due to a driver issue. To fix:

Uninstall Intel Graphics Drivers:

Go to Device Manager > Display Adapters.

Right-click both Intel Arc A770 and UHD 770 > Uninstall device (check Delete the driver software).

Reboot the PC.

Reinstall Latest Driver:

Download the Intel Arc Graphics Driver (latest WHQL) from Intel's official site
.

Run Intel Graphics Command Center again.

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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

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