very bad fps on planet coaster 2

[klt]

i have an arc a770 an i5 10400f i run on windows 11 with the latest driver (i tested with whql driver and with latest beta) the game is not running over 50 fps can som1 pls help

[Mike_Intel]

Hello klt,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. Was it working fine before?
2. Did you change any settings before the issue started?
3. Can you share the driver that you installed?
4. Aside from driver update, what are the troubleshooting steps that you tried?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[klt]

1 There was no before because the game got released on novemeber 6th

2 No and the issue was always here

3 32.0.101.6130(the latest 1 )

4 Nothing 

Thx A lot

[Mike_Intel]

Hello klt,

Thank you for the update

Let me gather more details about the issue:

1. What is your game launcher?
2. Can you share screenshots and videos of the issue?
3. Please help generate the SSU logs of your system. Kindly refer to the link below on how to get the logs:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello klt,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello klt,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician