32.0.101.6557_101.6262The graphics card is not recognized when using the video program in this versi

[가불기]

32.0.101.6557_101.6262 

When using the version driver, the graphics card is not recognized in video editing or encoding programs
What I checked was obs, Naver’s Prism Live (broadcast program)
Shortcut (open source video editing program)
For OBS and Prism Live, the option to use the graphics card in the output encoder is disabled.
OBS has only x264, and Prism Live has only three options: svt-av1, aom-av1, and x264.
(Attached file photo number 1)
In the case of shortcuts, coding is done using the CPU even if the qsv option is selected.

32.0.101.6460_101.6259 As for the version, it was not confirmed in the shortcut program, but it was confirmed to work properly in OBS Prism Live.

Sorry, I confirmed that the shortcut program is working properly.
I pressed the reframe option incorrectly, so only the CPU was working.

AND

2025-01-09  I inquired 듀얼 모니터 사용시 라이브 방송 버벅임(I tried to post a link, but it seemed to be treated as spam, so I deleted it.)

I am giving feedback because I have a solution to the problem I asked about previously.

The problem was resolved by changing the refresh rate of monitor 2 to 75 frames in the Intel Community Center (Beta) (photo 2 in attached file)

However, if it was not beta, there was no option to select 75 frames.
As far as I know, monitor number 2 was not originally a monitor that supported 75 frames.
I don't know why this phenomenon occurred, but in any case, the problem of live broadcasts and videos stuttering on the second monitor during gaming was resolved with this method.

[Mike_Intel]

Hello 가불기,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. Just to confirm, which program is now having issues?
2. How did you update the driver?
3. Can you still remember the driver version that worked before?
4. Are you using an Intel brand Arc A750?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello 가불기,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello 가불기,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician