Arc Pro B70 - Missing tuning options

[PKD-NeXuS]

Hello,

thanks for adding (basic) support for the Arc Pro B70 in driver v8629.

Unfortunately tuning options are completely disabled for the B70. It would be awesome to be able to fiddle around with power limits, voltage and clocks.

This is available for consumer cards, so I guess enabling it on the Pro card shouldn't be too much trouble.

I've done a quick test in Indiana Jones and there seems to be quite some potential for tuning.

	min (clock)	avg (clock)	max (clock)	min (power)	avg (power)	max (power)
B70 (RT)	2400 MHz	2515 MHz	2666 MHz	142 W	147 W	152 W
B580 (RT)	3016 MHz	3016 MHz	3016 MHz	123 W	144 W	183 W
B70 (PT)	2416 MHz	2536 MHz	2600 MHz	141 W	170 W	232 W

[Ramgound_Intel]

Hello PKD-NeXuS,

Thank you for posting on the Intel Community Forum and for sharing your observations regarding the Arc Pro B70 performance and tuning behavior.

We understand your interest in accessing tuning options such as power limits, voltage, and clock adjustments, especially given the headroom you observed during your testing. Your comparison and performance data are very helpful.

In order to assist you further and isolate the issue, could you please share the details below:

• Are you checking for tuning options through the Intel Graphics Software / Intel Arc Control or another utility?
• Is this behavior observed on a clean driver installation, or was it an upgrade from a previous version?
• Could you confirm your system configuration (OEM system or custom-built workstation)?
• Are you expecting tuning controls such as power limit, voltage, and frequency sliders within the application UI, or via advanced/hidden settings?
• Does the issue occur across all workloads, or only while running specific applications like Indiana Jones?
• Have you tried reinstalling the latest supported driver (v8629) using a clean install option?
• Are there any error messages, or is the tuning section completely missing/greyed out?

Additionally, we recommend trying the latest driver version available, as it may include improvements related to tuning and performance.

To assist you further, I kindly request you to provide the following detail:

SSU (System Support Utility) report

You can download the SSU tool using the link below:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Please note: While generating the SSU report, kindly uncheck the “Networking” option.

Feel free to respond to this email if you have any further questions and we will be more than happy to assist you accordingly.

We look forward to your response so we can assist you further.

Best Regards

Ramgound

Intel Customer Support Technician

[PKD-NeXuS]

Hello Ramgound,

Thank you for your reply. I've added the answers to your questions:

• Are you checking for tuning options through the Intel Graphics Software / Intel Arc Control or another utility?
  • I'm using Intel Graphics Software (for consumer Arc cards there's a tuning tab under Performance, which isn't available with the Arc Pro)
• Is this behavior observed on a clean driver installation, or was it an upgrade from a previous version?
  • clean install with DDU of driver v8629 (as of now v8724, again with DDU)
• Could you confirm your system configuration (OEM system or custom-built workstation)?
  • It's a custom-built system (Core Ultra 7 265K, Asrock Z890 Taichi OCF, 32GB Patriot DDR5-8000, Corsair AX1000 PSU)
• Are you expecting tuning controls such as power limit, voltage, and frequency sliders within the application UI, or via advanced/hidden settings?
  • I can work with any setup, though with consumer Arc cards it's available via the application UI.
• Does the issue occur across all workloads, or only while running specific applications like Indiana Jones?
  • I've noticed the relatively low power consumption and clocks in multiple applications.
• Have you tried reinstalling the latest supported driver (v8629) using a clean install option?
  • Yes, and again with v8724.
• Are there any error messages, or is the tuning section completely missing/greyed out?
  • It's completely missing.

I'll add a SSU later on.

Best regards,

[PKD-NeXuS]

Another heads-up,

with driver v8724 Indiana Jones freezes up, when activating path tracing. It works flawlessly in v8629 (see first post).

[PKD-NeXuS]

Hello Ramgound,

as promised I've attached the SSU report. It's been created with the new driver v8724 already installed.

The situation is unchanged and the Tuning tab just doesn't show with the B70 in the system. When I switch to the B580 the tab appears in the Intel Graphics Software.

Here's another benchmark with Doom The Dark Ages.

It's nice to see Arc being able to do Path Tracing (1440p, XeSS Quality).

Still the GPU power and clocks remain relatively conservative and (hidden) tuning options would be a nice playground.

[Ramgound_Intel]

Hello PKD-NeXuS,

Thank you for your response and for sharing the SSU report along with the additional benchmark information.

I would like to inform you that you are currently using driver version 32.0.101.8724. However, since you are using Intel® Arc™ Pro B70 Graphics, the latest supported driver for this graphics card is 32.0.101.8515 (Q1.26).

You can refer to the below link to update the driver to the latest version:

https://www.intel.com/content/www/us/en/download/741626/intel-arc-pro-graphics-windows.html

Kindly request you to update your system to the latest supported driver version and then share the updated SSU logs with us. This will help us further analyze the issue and assist you more effectively.

You can download the SSU tool using the link below:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Please note: While generating the SSU report, kindly uncheck the “Networking” option.

Feel free to respond to this email if you have any further questions and we will be more than happy to assist you accordingly.

We look forward to your response so we can assist you further.

If you have any questions during the process, please feel free to reach out.

Best Regards

Ramgound

Intel Customer Support Technician

[PKD-NeXuS]

Hello Ramgound,

thank you for your reply.

I'm aware that there is a Pro-specific driver, but the consumer driver (v8724) does officially support the B70 as well and should be preferable when running i.e. games.

Therefore I was specifically noting that the tuning tab is missing from the Intel Graphics Software, when using the supported Arc Pro card.

Theres another thread regarding this question. Maybe you can merge these two topics for more streamlined processing:

https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Intel-B70-please-add-tuning-support/m-p/1745176#M35129

[Ramgound_Intel]

Hello PKD-NeXuS,

Thank you for your response and for sharing the additional details regarding your setup.

We would like to clarify that the Performance Tuning page will be hidden for Microsoft Store builds of Intel® Graphics Software. Additionally, the tuning option for Intel® Arc™ Pro B70 Graphics will only be available for desktop client discrete GPUs (dGPUs). This is expected behavior based on the current software and product configuration.

If you have any further questions or need assistance with optimization or driver selection, please feel free to reach out. We will be glad to assist you.

Best Regards

Ramgound

Intel Customer Support Technician

[joeshmoee]

A few data points to add:

When tested with the Arc B580 Tuning options appear.

When tested with the Arc Pro B60 Tuning options appear.

When tested with the Arc Pro B70, Tuning options do not appear.

In each case Intel Graphics Software was not installed from the Microsoft Store, it was installed bundled with the graphics driver.

In each case, they are all discrete GPUs.  

Please forward this to the appropriate team.

[Ramgound_Intel]

Hello PKD-NeXuS,

Thank you for sharing these detailed observations.

We have noted the information provided regarding the Arc B580, Arc Pro B60, and Arc Pro B70 behavior with the Intel Graphics Software.

To assist our team in further investigation, could you please share a few screenshots showing the Tuning options for each of the mentioned GPUs? This will help us better understand the behavior and ensure the details are accurately forwarded to the appropriate team.

Once received, we will promptly continue with the review.

Thank you for your cooperation and support.

Best Regards,

Ramgound

Intel Customer Support Technician

[PKD-NeXuS]

Hello Ramgound,

my B70 Pro is currently on RMA due to a defective fan. I'll get back to you with screenshots of the missing tuning tab once it returns.

Best regards

[Ramgound_Intel]

Hello PKD-NeXuS,

Thank you for the update.

Since you are able to access the tuning option on the Pro B60, could you please perform a clean installation of the driver for the Pro B60 and check if the behavior changes after that? And share us the the screenshot accordingly.

Once completed, kindly let us know the result so we can further assist you accordingly.

We appreciate your cooperation and look forward to your update.

Best Regards,

Ramgound

Intel Customer Support Technician

[PKD-NeXuS]

Hello Ramgound,

I don't have an Arc B60, that was @joeshmoee  in this post community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-Pro-B70-Missing-tuning-options/m-p/1745771#M35291

[Ramgound_Intel]

Hello PKD-NeXuS,

Thank you for the clarification and for pointing that out.

We appreciate you letting us know that the Arc B60 reference was from another user in the thread.

Regarding your query, we would like to clarify that the Performance Tuning page will be hidden for Microsoft Store builds of Intel® Graphics Software. Additionally, the tuning option for Intel® Arc™ Pro B70 Graphics will only be available for desktop client discrete GPUs (dGPUs). This is expected behavior based on the current software and product configuration.

If you have any further questions or need assistance with optimization or driver selection, please feel free to reach out. We will be glad to assist you.

Best Regards,

Ramgound

Intel Customer Support Technician

[PKD-NeXuS]

Please stop telling the story about Microsoft store builds, I'm using the driver from the official Intel page and have confirmed that multiple times now.

Also there's no iGPU variant of the Arc Pro B70, so of course a dGPU is used.

[Ramgound_Intel]

Hello PKD-NeXuS,

Thank you for your patience while we reviewed your concern further.

After investigation, we confirmed that this issue is not related to Microsoft Store builds or iGPU/dGPU configuration settings. The feature in question is currently supported only on desktop client discrete GPUs (dGPUs). At this time, it is not available for Pro dGPUs, integrated GPUs (iGPUs), or mobile dGPU SKUs.

We understand this may be disappointing, and we sincerely appreciate your understanding.

Please let us know if you have any additional questions or if there is anything else we can assist you with.

Thank you for your understanding and cooperation.

Best Regards,

Ramgound

Intel Customer Support Technician

[PKD-NeXuS]

Thanks for your clarification Ramgound.

I understand the decision. It would still be great, if it could be made available in some hidden form at least.

Best regards!