B570 - Path of Exile 1 unplayable using Vulkan, DX 12 and 11 suer bad performance

[RiL83]

Opening my own thread since a moderator suggested I do so.

So for path of exile 1 there is only one way to play the game and that is by using Vulkan, but all drivers i have tried lead to instant crashes (meaning game just dies and there is no error report).

I have used DDU to remove old drivers and also when trying out different versions, no version Vulkan remains stable over 5 min, seams when drivers are freshly installed the game runs on Vulkan for about 5-10 min with nice FPS with good settings, even when playing in juiced maps with friends. But after the "first crash" it is like the Vulkan library is forever corrupted and then you can barley load the game before it crashes again.

I have included some reports here from event viewer and can produce more information or other testes if needed, main goal is to get Vulkan to work here.

EventData

AppName PathOfExile.exe
AppVersion 0.0.0.0
AppTimeStamp 69098694
ModuleName igc64.dll
ModuleVersion 32.0.101.6733
ModuleTimeStamp 67ed77d9
ExceptionCode c0000005
FaultingOffset 00000000011ebdbb
ProcessId 0x4dd0
ProcessCreationTime 0x1dc4e33fdd4e550
AppPath C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile.exe
ModulePath C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_9633261779bf071d\igc64.dll
IntegratorReportId 736de448-49ad-4764-8211-fda3d82c7746
PackageFullName
PackageRelativeAppId

AppName PathOfExile.exe
AppVersion 0.0.0.0
AppTimeStamp 69098694
ModuleName igc64.dll
ModuleVersion 32.0.101.8247
ModuleTimeStamp 68f8b8ae
ExceptionCode c0000005
FaultingOffset 000000000129643b
ProcessId 0x2d00
ProcessCreationTime 0x1dc4e363c0416f0
AppPath C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile.exe
ModulePath C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_c9d58d8afce303a5\igc64.dll
IntegratorReportId 4bde9c63-4ec3-41c9-9408-101fe476a791
PackageFullName
PackageRelativeAppId

EventData

AppName PathOfExile.exe
AppVersion 0.0.0.0
AppTimeStamp 69098694
ModuleName igc64.dll
ModuleVersion 32.0.101.8247
ModuleTimeStamp 68f8b8ae
ExceptionCode c0000005
FaultingOffset 000000000129643b
ProcessId 0x26a8
ProcessCreationTime 0x1dc4e36ac4b0bd4
AppPath C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile.exe
ModulePath C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_c9d58d8afce303a5\igc64.dll
IntegratorReportId 8ba92efa-16ce-4420-a8a9-56ab664a3eb9
PackageFullName
PackageRelativeAppId

EventData

AppName PathOfExile.exe
AppVersion 0.0.0.0
AppTimeStamp 691530b7
ModuleName igc64.dll
ModuleVersion 32.0.101.8250
ModuleTimeStamp 690e3b93
ExceptionCode c0000005
FaultingOffset 00000000012963fb
ProcessId 0xd9c
ProcessCreationTime 0x1dc57321d205057
AppPath C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile.exe
ModulePath C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_04d65f21e92ccd2d\igc64.dll
IntegratorReportId 17fd7310-d71a-4b0c-9f2c-a24d622db37c
PackageFullName
PackageRelativeAppId

EventData

AppName PathOfExile.exe
AppVersion 0.0.0.0
AppTimeStamp 691530b7
ModuleName igc64.dll
ModuleVersion 32.0.101.6647
ModuleTimeStamp 67c1f47d
ExceptionCode c0000005
FaultingOffset 00000000011d882b
ProcessId 0x3c90
ProcessCreationTime 0x1dc573607294266
AppPath C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile.exe
ModulePath C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_eeea066e03c15baf\igc64.dll
IntegratorReportId 496848d1-472d-4cbb-842e-acb04bfa0e76
PackageFullName
PackageRelativeAppId

[JeanetteC_Intel]

Hello RiL83,

Thank you for opening your own thread and providing details about the Vulkan crashes in Path of Exile.

To properly investigate this issue, I need the following:

1. SSU (System Support Utility) log file - for system configuration analysis
2. Crash/dump files - any available crash dumps or error logs
3. Driver versions list - all Intel graphics driver versions you've tested with DDU

The pattern you describe suggests a specific system configuration issue that we can identify with proper diagnostic data.

Once I review this information, I can provide targeted troubleshooting steps.

Best regards,

JeanetteC.

Intel Customer Support Technician