Dual Arc B580 Fan Control Does Not Function

[phillipcarroll]

Asus z890 Proart MB

Dual Intel LE B580 GPUs

32.0.101.7082 drivers

Going to performance, and selecting either gpu 1 or gpu 2 it will just send you right to the fan control for gpu 1 when clicking 'Tuning'

I was hoping maybe it was just setting the gpus to a singular profile but confirmed with HWiNFO that only gpu 1 is spinning the fans on idle.

If I close/kill 'Intel Graphics Software' it will most of the time repopulate with the second gpus fan curve:

This seems like we are missing a call to a function to iterate over available gpus or something funky. 

[VonM_Intel]

Hi phillipcarroll,

Thank you for posting in our Community and for sharing the detailed information and screenshots. Based on your description, it appears that fan control in Intel® Graphics Command Center is only applying to GPU 1, while GPU 2 is not responding as expected. To help us investigate further, could you please confirm the following:

• Does the behavior occur consistently after every reboot?
• Were there any recent hardware or software changes before the issue started?
• Has this issue happened in the past?
• Have you tried a clean installation of the latest driver (32.0.101.7082) or newer?
• Does the problem persist when only one GPU is installed?

Additionally, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue.

Have a nice day!

Best regards,

Von M.
Intel Customer Support Technician

[VonM_Intel]

Hello phillipcarroll,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello phillipcarroll,

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician