Granblue Fantasy: Relink (Endless Ragnarok DLC)

[Drangueforde]

DLC was released back on July 8th. Appears to randomly crash while trying to render certain effects or lighting. Crashes occurs while playing solo or in multiplayer. Crashes occur during standard missions and while attempting to clear missions in the Conflux.

GPU is an A770 16GB Titan OC by Sparkle.

Drivers are version 101.8861.

Game is being run under the following Graphics Settings:

Resolution - 2560 x 1440
Frame Rate - 60
Screen Mode - Borderless
Graphics Quality - Custom
Textures - Ultra
Rendering - Ultra
Adjust Brightness - 0
Lighting - Standard
Blur - Off
Colorblind Support - Off
Player Silhouette - Normal
VSync - On
Battle Effects Intensity - Normal

[Drangueforde]

Crash occurred again during a skill effect being executed. Here is the log from the Event Viewer of when the crash occurred.

[Drangueforde]

Here is the dump file as well, meant to share that in the above post.

[EnricoB_intel]

Hi Drangueforde,

Thank you for providing the details regarding the crash issue in Granblue Fantasy: Relink (Endless Ragnarok DLC).

1. To help us further investigate and identify the cause of the issue, could you please provide the following additional information?
2. When did the crashing issue first start? Did it occur only after installing the Endless Ragnarok DLC, or was the base game also experiencing crashes before the DLC release?
3. How frequently does the crash occur (for example, every session, after a specific amount of gameplay time, or only during specific missions/effects)?
4. When the crash occurs, does the game close to the desktop, freeze completely, or does the system restart/encounter a BSOD?
5. Have you tried any troubleshooting steps so far?

SSU:

To better understand your system's configuration, we kindly request that you download the Intel® System Support Utility for Windows* software.

You can find the download link here:

• Intel® System Support Utility for Windows*
  • Here's a quick guide on using the Intel SSU:

1. Download and launch SSU.exe.
2. Check the box for "Everything."
3. Click "Scan."
4. When the scanning is complete, click "Next."
5. Click "Save."
6. Please send the saved file to us.

This information will greatly assist us in diagnosing and addressing the specific concerns with your system. If you encounter any challenges during this process or have additional questions, please don't hesitate to let us know. 

I look forward to your response.

Best regards,

Enrico Maco B.

Intel Customer Support Technician