I can't update the driver intel® 11th – 14th gen processor graphics, I get an error 403

[gintarasarm]

Hi Guys, I would like to ask if anyone knows why I can't download the driver intel® 11th – 14th gen processor graphics and it gives me an error windows* 403 error the request could not be satisfied...I am attaching a screenshot

[AlHill]

Try again.  I just dit it and it worked fine. 

Direct link:  https://www.intel.com/content/www/us/en/download/864990/intel-11th-14th-gen-processor-graphics-windows.html

re you using IDSA?

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

[gintarasarm]

I got the same error as before...

are you using IDSA?-What do you mean exactly? You mean Intel Driver & Support Assistant?, If that's what you mean, then yes, of course I use it...But I can't download the driver

[AlHill]

Ok, just use the direct link I provided, and forget IDSA.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

[gintarasarm]

community.intel.com/t5/Intel-Arc-Discrete-Graphics/I-can-t-update-the-driver-intel-11th-14th-gen-processor-graphics/m-p/1728103#M31399

I still can't do anything. Maybe you could download this driver, wrap it in Winrar and share it

[AlHill]

I do not have a share point that I use.

What browser are you using?

What error did you get while trying to download directly?

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

[gintarasarm]

What browser are you using? - Google Chrome

The same error occurs that I gave in the screenshots. Look at the screenshots where I wrote the first post and you will see everything there exactly because all the information is there...

And thank you very much for your wise answers!

[AlHill]

Hard to say where the problem is.  I would wait a while and try again.  Intel has had this type of issue before with their servers.  

Also, it is a holiday in the US, so Intel may be slow to respond.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

[gintarasarm]

Thank you very much for your answer. I'll wait. There are no problems. But it's strange with these servers if it's impossible to download the driver, it's very strange to me that there's something wrong...

[KennethB_Intel]

Hello gintarasarm,

Thank you for reaching out to Intel Community Forum. To help resolve your issue, kindly follow the steps below:

Download the Latest Graphics Driver: 32.0.101.7080 (Latest)

1. Click the .exe to initiate the driver installation.
2. Agree to the Intel Software License Agreement.
3. Click Start to begin the install.
4. Reboot the system if prompted.

After doing all the steps above, could you please let me know how it went? If the issue persists, can you please provide the screenshot of the error in the installer?

I will wait for your response.

Best regards,

Kenneth B.

Intel Customer Support Technician

[gintarasarm]

I can't download the Graphics Driver:32.0.101.7080 (Latest) It seems like the site or server is closed. I'm attaching a screenshot:

[KennethB_Intel]

Hello gintarasarm,

Have you tried using another browser? Additionally, please try clearing the cache and cookies of your browser to see if the same issue will persists.

Looking forward to your response.

Best regards,

Kenneth B.

Intel Customer Support Technician

[gintarasarm]

@KennethB_Intel , Thank you so much!

I cleared cache and cookies of my browser and everything loaded. Thank you very much for your answer!

[KennethB_Intel]

Hello gintarasarm,

Thank you for confirming that clearing the cache and cookies resolved the issue. I am glad everything is now working properly.

I will proceed to close this case. If you need further assistance in the future, please feel free to reach out.

Best regards,

Kenneth B.

Intel Customer Support Technician