Intel Arc Control video capture function does not record audio

[chip8670]

USB PnP Sound Device
HD Audio Driver For Display Audio
Digital Audio (S/PDIF) (High Definition Audio Device)
When there are multiple audio output devices such as "S/PDIF (High Definition Audio Device)", audio may not be recorded properly.
This problem was resolved after switching audio output devices and specifying them again, so there is a possibility that the audio is being acquired from a device different from the one displayed in the UI.

[chip8670]

Information on the system environment obtained by SSU.

[Andres_Intel]

Hello chip8670,

Thank you for posting on the Intel communities.

We want to thank you for providing feedback and a solution related to this issue, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,  

Andres P. 

Intel Customer Support Technician