Intel arc b580 not showing a display

[Mikkeel]

Is the Intel Arc B580 compatible with the Aorus B450 Elite motherboard? I've searched online and apparently it is but I cannot for the life of me get it to show an imiage at all. When I connect it into my computer it's says no signal found. Can't even access the BIO's. Only if I'd plug my old AMD back in will it allow me to launch the BIOs and load my computer. I've tried to uninstall all my AMD drivers files and everything. Tried using and changing the display setting using my AMD to suit the Intel but nothing works. I've got 850w power supply

[VonM_Intel]

Hi, Mikkeel.

Thank you for posting in our Community. For issues related to the Intel Arc B580 graphics card, where there is no display, the symptoms may include the system receiving power but failing to display anything on the monitor. This can occur even after updating the BIOS. If the system does not complete the POST process or load the operating system, it may indicate a problem with the graphics card installation or compatibility. Additionally, if the system shows no signs of power (such as fans not turning on or no lights on the motherboard), this could point to a different issue altogether. 

• When the Intel Arc A580 is installed, are the GPU fans spinning and RGB (if applicable) lighting up?
• (Confirms if the card is receiving power.)
• What type of display cable are you using (HDMI 2.0, DisplayPort, etc.), and is it connected directly to the Arc GPU output?
• (This rules out signal routing or cable quality issues.)

Additionally, If you have done any other tests please let me know the details so we don't cover the same ground twice.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, Mikkeel.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, Mikkeel.

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician