Stuttering in Geometry Dash after upgrading to arc b580

[Dycibel]

In Geometry Dash there are always stutters no matter i am doing including situations where the GPU isn't being used heavily.

This started happening immediately after upgrading my rx 580 to an arc b580. Nothing else got changed about my system.

I am using a clean install of the latest non-WHQL driver.

[JeanetteC_Intel]

Hello Dycibel,

Thank you for posting in Intel Communities.

I will look into this internally and provide an update when it's available.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[VonM_Intel]

Hello Dycibel,

Thank you for your patience and for sharing your experience regarding the stuttering issue in Geometry Dash after upgrading to the Arc B580. To assist you more effectively and escalate the matter accurately, may I kindly request a few additional details:

1. Could you please confirm where the game was downloaded from (e.g., Steam, official website, etc.)?
2. What are the current in-game graphics settings you are using?
3. Does the stuttering occur only during active gameplay, or is it also present within the game's menus or other non-play segments?
4. Are there specific levels, stages, or in-game scenarios where the stuttering is most noticeable?

Gathering this information will help us better isolate the root cause and work toward a viable resolution.

Best regards,

Von M.

Intel® Customer Support Technician

[Dycibel]

1. the game was downloaded from steam

2. i am running the game at 1920x1080 windowed mode at high texture quality. I have tried changing all of these but it didn't help.

3. The stuttering occurs at all times including in menus.

4. I basically always notice the stuttering when playing a level. I haven't found a scenario where it happens consistently or more frequently than anywhere else.

[JeanetteC_Intel]

Hello Dycibel,

Thank you for providing the requested information. 

Kindly submit CapFrameX capture data (.json files) reproducing the issue. Capture data at least 3 times to define a good performance baseline.

I look forward to your response so I may proceed with the investigation.

Best regards,

JeanetteC.

Intel Customer Support Technician

[Dycibel]

Hello,

I had included CapFrameX data in my original post, I have reattached the data to this reply. If there are any issues with this data i'd be happy to record more.

Its in a .zip archive because i cant upload .json files directly.

[Dycibel · Accepted solution]

I managed to fix the issue by enabling full screen.

[JeanetteC_Intel]

Hello Dycibel,

I'm pleased to know that you've resolved the issue by "enabling full screen." Since you've marked this thread as resolved and confirmed that the action fixed the problem, I'll proceed to close this thread. If you need assistance in the future, please submit a new inquiry, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician