Intel® Arc™ Discrete Graphics
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Low GPU usage in NFS Unbound

Joy1526
Beginner
594 Views

when in game gpu usage is around 50% drawing 90watt power and i am getting like 40-45 FPS..this mostly happens in City area..cpu usage never goes above 60%.....but when i am in menu gpu usage goes to 98% and drawing 160watt power.... 

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HeroS_Intel
Moderator
560 Views

Hi Joy1526,


Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

 

  • What is the exact model of your GPU?
  • When did the issue start? Was it after a specific driver update or game patch?
  • What are the troubleshooting steps that you tried so far?
  • Have you used Display Driver Uninstaller (DDU) to completely remove all residual drivers and installed a new one?
  • Have you tried adjusting the graphics settings?
  • Could you provide a screenshot of your in-game display and graphics settings?
  • Which gaming platform did you use to download the game?

 

I would also like to obtain 3 CapFrameX log to thoroughly analyze the FPS performance. Kindly ensure that the game would run for a minimum of 3 minutes each.

 

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

 

If you have any questions, please let us know. Thank you.


Best regards,

Hero Yuki S.

Intel Customer Support Technician


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Joy1526
Beginner
547 Views

ARC A750

No it is not a specific driver issue.. this only happens to some games when RESIZABLE BAR is ON..when i turn it OFF this issue then fixed..this issue also happened in Uncharted 4..

and yes i used DDU to completely remove driver and installed the latest one..

 

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HeroS_Intel
Moderator
487 Views

Hi Joy1526,


Thank you for providing this information about your ARC A750. I have noted that this occurs in certain games when Resizable BAR is enabled, and that turning Resizable BAR off fixes the issue.


Also, please do note that we can only support you for 1 issue, if you wish to report your issue with Uncharted, kindly create a separate thread for this.


To help further investigate your issue, could you please provide your current game settings, the game version you're running, and the platform on which the game is running? This information will help me better understand the Resizable BAR interaction with these specific games and your system configuration.

 

Again, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

 

If you have any questions, please let us know. Thank you.


Best regards,

Hero Yuki S.

Intel Customer Support Technician


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HeroS_Intel
Moderator
463 Views

Hi Joy1526,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.


Best regards,

Hero Yuki S.

Intel Customer Support Technician


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HeroS_Intel
Moderator
389 Views

Hi Joy1526,


Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.


Best regards,

Hero Yuki S.

Intel Customer Support Technician


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