Monster hunter wilds crashing and showing these errors with new drivers

[Hanadeus_TTV_YT]

New Driver version 32.0.101.8724

Game Monster Hunter Wilds

you know guys i already regret buying intel arc due to recent igpu not working for encoder to live stream with OBS and now this, update driver and game not working, 

i dont know why things breaking like this with each update, 

i know going back to old driver fix things, but please from now on dont break things with each update,   give me some time and i will buy some nvidia GPU and never ever buy intel arc stuffs ever again,   and dont even recommend to my friends and customers, 

Thank you and stop releasing unstable drivers 

[EnricoB_intel]

Hi Hanadeus_TTV_YT,

I apologize for the inconvenience you've experienced with the recent driver updates.

To better understand the situation and provide you with more effective assistance, I have a few questions:

1. Apart from the driver rollback, what other troubleshooting steps have you attempted to resolve this issue?
2. Is the crashing limited exclusively to Monster Hunter Wilds?

To better understand your system's configuration, we kindly request that you download the Intel® System Support Utility for Windows* software.

You can find the download link here:

• Intel® System Support Utility for Windows*
  • Here's a quick guide on using the Intel SSU:

1. Download and launch SSU.exe.
2. Check the box for "Everything."
3. Click "Scan."
4. When the scanning is complete, click "Next."
5. Click "Save."
6. Please send the saved file to us.

This information will greatly assist us in diagnosing and addressing the specific concerns with your system. If you encounter any challenges during this process or have additional questions, please don't hesitate to let us know. 

We're looking forward to your response.

Best regards

Enrico M.

Intel Customer Support Technician

[EnricoB_intel]

Hi Hanadeus_TTV_YT,

I just wanted to follow up to see if you had a chance to review the information I posted. Your feedback at your earliest convenience would be greatly appreciated. Thank you. 

Best regards

Enrico M.

Intel Customer Support Technician

[Hanadeus_TTV_YT]

i have attached what you  have asked, and no still new driver and game not working, also 


few updates ago igpu encoding for streaming stopped working, and now this, 

tell your intel team stop breaking the updates, also the size of driver decreasing a lot  i guess they doing some experiment and making customers suffer, 

Hope next update fixes everything, if problems keep on stacking i am gonna be so mad on the next posts, 

[StanleyB_Intel]

Hello Hanadeus_TTV_YT,

I sincerely appreciate you taking the time to provide the SSU file, especially given the technical difficulties you're experiencing. I truly apologize for the inconvenience this situation has caused you.

To help us identify the root cause of your issue, would it be possible to address the questions my colleague previously asked? Also, could you clarify whether the crash occurs during system startup or at a specific point while gaming?

With that said, I'm pleased to inform you that we've released a new graphics driver version (32.0.101.8735) for your Intel® Arc™ A750 Graphics on April 21st.

I'd recommend using our Display Driver Uninstaller (DDU) in safe mode before installing this updated driver since this step will clear out any residual driver files that may be creating compatibility issues or conflicts. Please refer to this guide for step-by-step instructions: How to Use the Display Driver Uninstaller (DDU) to Uninstall a...

If the problem continues after this update, would you be comfortable providing the following additional information to help us continue our investigation:

1. Complete Crash Dump: Generate a kernel or complete crash dump - Windows Client | Microsoft Learn
2. Complete Event Viewer logs: Need help? Reporting a bug or issue with Arc GPU? - PLEASE READ THIS FIRST! - Intel Community

If you have any questions, please let us know.

Best regards,

Stanley B.

Intel Customer Support Technician

[Hanadeus_TTV_YT]

okay i will try the new driver 

[KentRusselP_Intel]

Hi Hanadeus_TTV_YT,

Thank you for getting back to us and for confirming. Please let us know the results after using DDU and installing the latest Intel® graphics driver.

If you have any questions or need further clarification, don’t hesitate to reach out.

Best regards,

Kent Russel P.

Intel Customer Support Technician

[EnricoB_intel]

Hi Hanadeus_TTV_YT,

Could you please confirm if you have reviewed the information I posted? Your feedback at your earliest convenience would be greatly appreciated so we can decide on the best way to proceed with resolving this matter.

Best regards

Enrico M.

Intel Customer Support Technician

[EnricoB_intel]

Hi Hanadeus_TTV_YT,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards

Enrico M.

Intel Customer Support Technician

[Hanadeus_TTV_YT]

nope tried everything still dont work in new driver