OBS can't use AV1 on latest driver

[垂垂]

only x264(quicksync) can be selected

but there is an AV1(AOM/SVT) option on computers that are not arc gpu (even if it does not support av1 hardware decoding)

[Andres_Intel]

Hello 垂垂,

Thank you for posting on the Intel communities. I understand that you are not able to select AV1(AOM/SVT) option in OBS while using the Intel® Arc™ Graphics, I know it is very important for you to use this option, I will be more than happy to help you.  

To understand this issue in a better way, please answer the following questions:

• Were you able to use AV1(AOM/SVT) with previous driver versions?
• To know your system configuration run and attach the Intel® System Support Utility for Windows (SSU) report, you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.  

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello 垂垂,

Were you able to run the Intel® SSU to know your system environment?   

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Andres_Intel]

Hello 垂垂,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello 垂垂,

Before I close this thread, I want to let you know that this seems to be a situation that might occur in OBS. Refer to this link for more info: https://obsproject.com/forum/threads/intel-arc-av1-shenanigans-obs-29-beta-3-and-obs-29-0.163122/. The issue should be reported to the app developer.

For now, we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician