Problem using Handbrake and B580

[Laroldski]

When I encode video's with HandBrake when using my ASROCK B580 card and what happens is the encoding will stop for no reason and HandBrake from what I remember doesn't show any error's and it's almost like the encode was successful.

I noticed when using  the version below is where I started to having problems.

32.0.101.8135

32.0.101.8136

32.0.101.8247

I reverted back to 32.0.101.7028 because I wasn't 100% certain when the problem started happening as I update every time a new ARC Driver comes out.

I'm going to install 32.0.101.8147 again and see exactly what happens with HandBrake,when the problem happened it happened around 1 out of every 4 to 8 encodes would be my best guess.

Once I start having the problem again I will update this thread,just to be clear I have yet to have an encode fail while using driver version 32.0.101.7028

If any Mod's that read this thread can you please let me know if this is a known problems with the newer ARC drivers.

[Laroldski]

@KennethB_Intel I just got done installing Windows and updating everything and this time and the last time when I ran HandBrake I was also running fully up to date Windows 11 25H2.

In Task Manager the gpu was running at 71 to 79% this time and I was running Arc Driver 32.0.101.8250

[KennethB_Intel]

Hello Laroldski,

Thank you for your response. Please allow me to further check this internally. I'll get back to you as soon as possible.

Best regards, 

Kenneth B.

Intel Customer Support Technician