Re: RE Requiem: inconsistance and really weird framerate

Matertorneo · ‎02-27-2026

Hi there, Im playing a lot of RE Requiem on my system (Intel Arc A750, R5 5600, 32gb ram ddr4, win11 pro fresh installed)
But I cant help to notice that the game runs really weird and bad.
Im using the current driver (the Beta one With RE Requiem support) and the game runs weird, Ive have played all resident Evil games in this same specs at 60fps+ at ultra settings+raytracing but in Requiem it struggles to reach 60fps all the time.
The prologe Part With Grace, The game runs flawless at Max settings fsr quality at 60fps but as soon as I control Leon framerate drops at 40-60fps
The same occurs in the next episode, the Hospital, Grace's part runs 60fps no problems With same settings but when you control Leon again it drops at 40-60fps again even in the same spots where you controlled Grace which is really weird (even if you Change Leon pov the problem persists)
After the hospital there is some underground section With Grace where I encountered another problem, when you turn on the lights of the underground the framerate drops by 10fps, I cant believed at first but it is true, the underground section is not as big or crowded as the hospital but here I struggled to mantein 60fps through the whole area.
Next is the racoon City part where I couldnt get 60fps, I was at 40-50fps all the time with medium settings fsr quality and I notice that no matter what changes I did the framerate was basically the same, Only when I changed fsr to ultra performance the framerate improved but thats no the solution.

There is clearly something off with the lastest drivers since other recently RE games (and some RE engine games) runs well enough on arc a750 but in RE Requiem case (and Pragmata demo because it has same serious problems on A series card) the card struggles to run the game, when I read the patch notes of the lastest driver I hoped that it will perform at pair With the competence but it is clearly lacking because there is even moments where a RTX 3050 8gb overperforms the arc a750 With the same specs and same graphics (I tested it out With My cousin's RTX 3050) so please look at it if you can solve this problem

Hope you can take care of this and thanks for reading

Matertorneo · ‎02-28-2026

PD: something I forgot to add was that raytracing on high produces some odd white points artifact all over the place, it only occurs while raytracing is on High because when its on normal these artifact Do not show

Mike_Intel · ‎03-01-2026

Hello Matertorneo,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

Before the OS installation, have you tried to play this game using the same set up? If yes, how was it?
What are the troubleshooting steps that you tried?
For me to review the hardware and the driver installed, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Matertorneo · ‎03-01-2026

Hi Mike!

Of course I will answer your questions

1.-Yes, I tried it before I installed OS again because I thought that the bad performance in RE Requiem was because I messed something up in windows

2-Ive tried to lower the settings down, lower resolution, etc but the frames are basically the same no matter what I do except when I turn down the resolution to ridiculous levels but as I told you, thats no a solution at all even Ive installed drivers again, even I installed older drivers just to test it out and the problem with turning lights eating up frames is even worse there. As I told you I installed OS again to try to solve the bad performance but it was useless (something off topic I would like to say is that Monster Hunter Rise, another RE engine game, runs better in older drivers like 6083 than recent drivers, like 20fps better)

3.-Here you go

Recently Ive seen other A series card users have same bad performance as I do so It clearly something wrong with the drivers, there is even a video benchmark by EDWARD Gaming that exibits the same performance issues I encountered while he is using an a770 and a more powerfull cpu than me, I really hope you can solve this since RE Requiem is a really anticipated game and it only demostrated that new drivers cant keep up with new RE engine games like this one, Pragmata and Monster Hunter Stories 3 (this last one runs at 15fps...)

Thanks for reading and I'll wait eager you answer

Mike_Intel · ‎03-03-2026

Hello Matertorneo,

Thank you for the update.

I already checked the SSU and found that the drivers and even the BIOS are updated. I may need to try this in our lab.

To do that, I need to gather more information for me to try to copy your set up. Please help provide the following details:

What is your game launcher?
Please send a screenshot of the game's graphics settings.
Please help generate at least 5 minutes of gameplay using CapFrameX. To use CapFrameX, kindly refer to the link below, just scroll down under Performance issues.

community.intel.com/t5/Intel-ARC-Graphics/Need-help-Reporting-a-bug-or-issue-with-Arc-GPU-PLEASE-READ-THIS/m-p/1494429#M5057

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Matertorneo · ‎03-03-2026

Hi Mike!

Hope this can help you

1.- Im playing it on Steam

2.- For those test I played on high settings native resolution with and without hair strands on diferent parts of the game, sadly I couldnt get to racoon city part since it takes hours to get in, but those results are pretty much a good example of the performance

3.- I did some test using CapFrameX Heres my results

-Grace opening section screenshots settings

-Leon section screenshots settings

-Leon section screenshots settings without hair strands

-Leon section lowest settings in game without hair strands

It should be ordened by modification date

Mike_Intel · ‎03-04-2026

Hello Matertorneo,

Thank you for the information provided.

I will do further research on this matter and post the response on this thread once it is available.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

ArchieD_Intel · ‎03-10-2026

Hello Matertorneo,

I have successfully reproduced the issue that you're reporting. I will now start checking for fix and will update you as soon as possible. Thank you for your understanding and patience.

Best regards,

Archie D.

Intel Customer Support Engineer

Matertorneo · ‎04-22-2026

Hi, is there any news about the problem?