Reopening Destiny 2 Poor Performance Intel Arc B580 +AMD R7 5700x on B550 amd chipset with Rebar ON

[fallen71]

Hello,

I would like to apologize for the lack of my response to the previous thread. I was unfortunately unable to monitor the discussion at that time. I am opening this new thread to continue troubleshooting the performance issues I am experiencing with my Intel Arc GPU in Destiny 2.

To recap, I am seeing massive FPS dips in open areas (particularly newer content) even on the lowest settings. The GPU appears to be underutilized, and performance is significantly below expected levels for this hardware.

In-game on lowest settings Video: https://youtu.be/wZauGCK89Q4?si=zYESwpHsmmBPoI6w

System Specifications:

• CPU: Ryzen 7 5700X

• GPU: Intel Arc B580 (12 GB)

• RAM: 16 GB Corsair Vengeance RGB Pro @ 3200 MHz

• Motherboard: Asrock B550 Phantom Gaming 4 (Resizable BAR Enabled) with latest BIOS

• OS: Windows 10

• Driver: Latest Intel Arc Driver installed

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Answers to Technical Questions:

• Was it working fine before? The performance has been inconsistent since the installation of my Arc B580 GPU. I had consistent 100-120 FPS with my previous GPU Nvidia 2060 Super.

• If yes, what was the last change made in the system? N/A – The issue has been persistent across recent driver versions with minor improvements after each driver update.

• What is your game launcher? Steam.

• Graphics settings: I have attached screenshots of my in-game settings. Even when set to the Lowest settings, the FPS drops remain prevalent.

• Troubleshooting steps tried:

  • Verified Resizable BAR is enabled in BIOS and confirmed via Intel Arc Control.

  • Clean installation of drivers using DDU (Display Driver Uninstaller).

  • Toggled Low Latency mode on /on+boost /off, no improvement.

  • Variable refresh rate on/off no improvement.
  • BIOS and Chipset Driver update

• SSU Logs: I have attached the generated Intel System Support Utility (SSU) scan results to this post for your review.

Please let me know if there are specific log files or overlays you would like me to capture while the frame drops are occurring.

Best regards,

fallen71

[Mike_Intel]

Hello fallen71,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. For me to try this is our lab, please help generate at least 5 minutes of gameplay using CapFrameX. For the steps, just refer to the link below and scroll down under performance issue:

Need help? Reporting a bug or issue with Arc GPU? - PLEASE READ THIS FIRST! - Intel Community

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[fallen71]

Hello,

Thank you for the guidance and the custom OverlayEntryConfiguration_0.json file.

I wanted to explain why I could not use the RTSS overlay as originally instructed, and what method I ended up using instead.

Why RTSS / overlay was not possible Destiny 2 (via BattlEye) has a long-standing incompatibility with RTSS / RivaTuner Statistics Server and most third-party OSD/framerate overlays (MSI Afterburner, EVGA Precision, Fraps, etc.). Even when RTSS is running and configured correctly:

• The overlay either does not appear at all in-game
• Or it appears but shows no frametime data This has been consistently reported since 2017–2018 across forums (Bungie help articles, Reddit, Intel Arc community threads, etc.) and is still present in 2026. Forcing RTSS to hook more aggressively carries a risk of triggering BattlEye detection → account evaluation for ban (even if passive monitoring is not a bannable offense per Bungie’s own statements). Because of this, I decided not to force RTSS in Destiny 2 to avoid any risk to the account.

Workaround I used instead I captured using standalone Intel PresentMon (v2.4.1) together with CapFrameX (without relying on RTSS) and HWiNFO running in parallel. This method is completely non-intrusive (ETW tracing only – no process hooking/injection), safe with BattlEye, and still provides the core frametime, FPS percentile, and Arc-specific GPU data you need.

Capture details (latest run – March 3, 2026)

• Duration: ~342 seconds (≈5.7 minutes)
• Tool combination:
  • PresentMon → produced two CSV files (detailed per-frame data + stats summary) 
  • CapFrameX (F11 capture, overlay slot 0 with your provided config) → produced the full JSON
  • HWiNFO sensor logging → produced CSV with Ryzen CPU per-core data, temps, power, etc.
• Files attached in zip:
  • CapFrameX JSON (primary file, frametimes + percentiles + stuttering stats)
  • PresentMon detailed CSV + stats CSV (Arc GPU metrics: GPUBusy, power, clocks, temps, VRAM, etc.)
  • HWiNFO CSV (Ryzen CPU + system sensors)

I believe this might give a complete picture:

• CapFrameX JSON matches the format you requested
• PresentMon CSVs provide the detailed Intel GPU columns
• HWiNFO covers the AMD CPU side

Let me know if you need me to run another capture with different settings, focus on a specific area of the game, or adjust anything in the workflow or a different approach altogether to capture what you need.

Thank you again for the support.

Best regards,

fallen71

P.S: There are other areas in the game where the performance is more inconsistent(Better or worse) specially the 1% lows than what is recorded.

[Mike_Intel]

Hello fallen71,

Thank you for the information provided.  

I will do further research on this matter and post the response on this thread once it is available.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello fallen71,

I hope this message finds you well.

Thank you for reporting this issue. Our priority is to target the most popular games and apps to focus our efforts on providing a high quality, stable experience for the broadest set of users. We will continue to improve our software performance and compatibility throughout this year and beyond. While we can’t accommodate your request at this time, please watch on our website for any possible changes to this situation.

Kindly refer to the link below for more information about this issue:

Low Performance in Destiny 2* with Intel® Arc™ B580

Thank you and have a good day.

Best regards,

Michael L.

Intel Customer Support Technician