Resolution issue with 3 combined screens win11

[Lemp0]

Why resolution 5760x1080 is not a available displays in combined mode even though I have three displays with native resolution is 1920x1080? now 5040x1050 without borders and the image is blurry due to incorrect screen resolution. i have ASrock b580 challenger.  if I use borders with a value of 36 it is still only 5184x1050. Previous graphics cards (amd) have not had this problem.

[Lemp0]

Connect = combine

All 3 Screen work fine, but not full reso when all 3 is combined together to one panel.

[JedG_Intel]

Hello Lemp0,

I fully understand your concerns, particularly since this issue did not arise with the previous graphics card. However, different graphics cards operate in distinct manners, which can affect their performance. The recommendation we provided is based on the replication of the issue. Please let me know if using an HDMI/DVI cable improves the situation.

Best regards,

Jed G.

Intel Customer Support Technician

[NormanS_Intel]

Hello Lemp0,

I've been reviewing the thread and would like to join the conversation. I wanted to let you know that we've replicated the issue you reported and found that the correct resolution can be achieved using direct cable connections, specifically DP to DP and HDMI to HDMI, with three monitors. The maximum resolution attainable across the combined display of the three monitors is 5760x1080.

Therefore, we highly recommend using direct cable connections. For further reference, you may also check our article on "Using Video Cable Adapters, Splitters, and/or Docking Stations in Computers Not Manufactured by Intel," which outlines potential issues you might encounter.

Regarding Batman: Arkham Knight, I recommend reviewing our article titled "Batman: Arkham Knight* Crashes at Launch with Intel® Arc™ Graphics." Please consider following the steps outlined in the article because we suggest reporting this issue to the developer.

I hope this provides clarity on the matter.

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello Lemp0,

I hope you had the chance to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to efficiently resolve this matter.

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello Lemp0, 

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored. 

Best regards,

Norman S.

Intel Customer Support Engineer